MARK MULDOON
Battle Ground,WA
Summary
Dedicated Rideshare Driver with over 10 years of experience transporting passengers and accomplishing deliveries. Recognized for consistently exceeding customer expectations for quick response and pleasant transport experiences. Consistently high revenue producer with outstanding safety record.
Overview
29
29
years of professional experience
Work History
Uber Partner (DRIVER)
Uber Technologies Inc.
09.2015 - Current
- Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
- Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
- Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
Customer Service Representative & SALES
Fresh & Wild
01.2011 - 01.2016
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Customer Service Representative & Sales
Qwest Communications
03.2005 - 01.2010
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Store Manager
Rent A Center Retail Store
02.1996 - 08.2000
- Analyzed sales trends to adjust inventory orders for improved turnover.
- Established a welcoming atmosphere to encourage repeat business.
- Analyzed sales data for strategic planning and resource allocation.
- Motivated staff to achieve store goals for enhanced sales productivity.
Education
High School Diploma -
RICHFIELD HIGH SCHOOL
Richfield, MNAssociate of Arts - Business Administration And Management
Normandale Community College
Minneapolis, MNSkills
- Flexibility
- Punctuality
- Cleanliness
- Situational awareness
Timeline
Uber Partner (DRIVER)
Uber Technologies Inc.
09.2015 - Current
Customer Service Representative & SALES
Fresh & Wild
01.2011 - 01.2016
Customer Service Representative & Sales
Qwest Communications
03.2005 - 01.2010
Store Manager
Rent A Center Retail Store
02.1996 - 08.2000
High School Diploma -
RICHFIELD HIGH SCHOOL
Associate of Arts - Business Administration And Management
Normandale Community College
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