Mark Musial
Roseville,CA
Summary
Seeking to accept a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced Handyman with 30 years of experience in commercial and residential maintenance. Outstanding skills in carpentry, plumbing and electrical repairs. Excellent communication and problem-solving skills. Friendly and always willing to go extra mile to deliver satisfaction.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Handyman
Self-employeed
03.2021 - Current
- Improved client satisfaction by providing timely and quality handyman services for various home repairs.
- Assisted homeowners in maintaining their properties by performing routine maintenance tasks such as painting, plumbing, and electrical work.
- Completed carpentry projects with precision and efficiency, resulting in well-constructed furniture pieces and home fixtures.
- Provided exceptional customer service by actively listening to client concerns and effectively communicating solutions to their problems.
- Meticulously maintained tools and equipment, ensuring optimal performance during each task undertaken.
- Increased client retention rate with proactive follow-ups after job completion to ensure satisfaction with the work performed.
- Expanded clientele base through referrals from satisfied customers who praised my professionalism and attention to detail in executing various handyman tasks.
- Demonstrated versatility by successfully tackling a wide range of tasks, from plumbing and electrical work to carpentry and general home repairs, showcasing adaptability and expertise within the field.
- Performed basic landscaping tasks, such as mowing, snow plowing, gardening, pulling weeds, and watering lawns for Number square foot facility.
- Positively engaged with customers and maintained professional appearance as company representative.
Construction Worker- Crew Lead
Finley Home Services
09.2021 - 05.2022
- Enhanced project efficiency by coordinating with team members and managing resources effectively.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
- Improved client satisfaction by delivering high-quality workmanship consistently, following up on feedback, and addressing concerns promptly.
- Reduced material waste by accurately calculating requirements and optimizing usage throughout the project lifecycle.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.
- Mentored junior team members, providing guidance on construction methods and techniques to improve their skillsets over time.
- Gathered and disposed of worksite debris to remove safety hazards.
- Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
Tire Technician- Fleet Supervisor
Sacramento Regional Transit District
04.2010 - 06.2019
- Improved customer satisfaction by providing timely and accurate tire services.
- Enhanced safety standards by conducting thorough inspections of tires and related components.
- Increased efficiency with meticulous organization of tools and equipment in the workspace.
- Boosted productivity, performing tire repairs and replacements in a fast-paced environment.
- Ensured customer loyalty through exceptional service and expert advice on tire maintenance.
- Streamlined workflow, maintaining clean and organized work areas for optimal performance.
- Minimized downtime with proactive identification of potential issues during routine inspections.
- Prioritized safety through proper disposal of hazardous materials and adherence to company protocols.
- Expanded technical knowledge by staying current on industry trends, technology advancements, and best practices.
- Optimized scheduling, managing appointments to ensure minimal wait times for customers.
- Delivered outstanding service, addressing client concerns promptly and professionally.
- Reduced inventory costs by accurately tracking stock levels and ordering supplies as needed.
- Demonstrated commitment to quality control, adhering strictly to company guidelines for tire installation procedures.
- Facilitated strong communication among team members, fostering a positive work environment that encouraged collaboration.
- Provided comprehensive training to new technicians, ensuring consistent application of best practices across the team.
Education
High School Diploma - General Academics
James Monroe High School
North Hills, CA06.1980
Skills
- Customer Service Excellence
- Merchandising Operations
- Organizational Skills
- Cash management and handling
- Computer and technology literate
- Skilled Carpentry
- Woodworking
- Hand and Power Tool Operation
- Contracted Work
- Electrical Troubleshooting
- Residential Construction
- Appliance Installation
- Machinery Repairs
- Plumbing and repairs
- Electrical Repairs
- Verbal and Written Communication
- Maintenance Planning
- Relationship Building
- General Repairs
- Visual Merchandising
- Store Operations
- Attention to Detail
Certification
Current and active Class A endorsement
REFERENCES
Personal and professional references available upon request.
Timeline
Construction Worker- Crew Lead
Finley Home Services
09.2021 - 05.2022
Handyman
Self-employeed
03.2021 - Current
Tire Technician- Fleet Supervisor
Sacramento Regional Transit District
04.2010 - 06.2019
High School Diploma - General Academics
James Monroe High School