Mark Narikan
Irving,TX
Summary
Results-driven professional with extensive experience at The Trade Group®, excelling in invoice processing and vendor reconciliation. Proven track record of enhancing operational efficiency and quality control. Strong analytical skills complemented by exceptional communication abilities, ensuring compliance and fostering positive relationships. Committed to continuous improvement and delivering outstanding service in fast-paced environments.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Account Payable
The Trade Group®
Grapevine, Texas
09.2023 - 08.2025
- Processed over 1,000 vendor invoices monthly, ensuring timely payments.
- Achieved reconciliation accuracy of 98% for vendor statements and discrepancies.
- Collaborated with accounting team to develop a digital filing system, enhancing efficiency by 25%.
Quality Control Inspector
The Trade Group®
Grapevine, Texas
09.2023 - 01.2025
- Integrated advanced measurement techniques to streamline quality control processes and improve product reliability.
- Monitored assembly line compliance with standards and legal requirements.
- Recorded inspection results, summarizing reworks and waste in quality database.
- Ensured safe operation of equipment, discarding those not meeting safety requirements.
- Maintained accurate operation of measurement equipment through calibration and repairs.
- Compiled statistical quality data for performance analysis.
- Enhanced inspection processes to boost compliance with quality standards and minimize rework time.
- Identified root causes of product defects and implemented corrective actions.
Tax Preparer
Icare Solutions
Irving, Texas
01.2016 - 06.2023
- Possessed extensive knowledge of tax laws, regulations, and deadlines to ensure compliance.
- Applied proficiency in word processing and spreadsheet tools for efficient tax preparation processes.
- Managed tax return submissions through multiple government online platforms with accuracy.
- Provided exceptional customer service demonstrating patience and flexibility in addressing client needs.
- Employed strategic thinking to enhance time management and organizational effectiveness.
Logistics Coordinator
Himan Investment & Logistics LLC
Irving, Texas
11.2021 - 06.2023
- Negotiated broker rates to secure improved pricing for services.
- Managed technician routes through workforce management system to fulfill customer commitments.
- Executed daily routing of field service work orders within established workflows.
- Analyzed data from workforce management system to identify and resolve scheduling issues.
- Coordinated schedules and directed Dispatchers in absence of Manager, ensuring operational efficiency.
- Provided telephone support to technicians during troubleshooting and repair processes.
- Recommended enhancements to supervisors for improving customer service operations.
- Maintained professionalism by engaging courteously with guests and team members.
Operations Supervisor
Shippers Warehouse
Hutchins, Texas
10.2019 - 10.2020
- Optimized staffing and operations through development of work schedules and duty assignments.
- Collaborated with staff and management to efficiently resolve work-related issues.
- Conducted regular reviews of processes to uphold quality standards.
- Evaluated employee performance, generating comprehensive appraisals based on established criteria.
- Maintained detailed records of employee time, wages, daily receipts, and inspections.
- Facilitated staff meetings to disseminate critical information and address safety concerns.
- Counseled employees on professional development and potential career advancement opportunities.
- Inspected equipment for compliance with specifications while identifying maintenance needs.
Operations Supervisor
Geodis Logistics
Coppell, Texas
10.2012 - 03.2019
- Streamlined warehouse operations to enhance shipping and receiving efficiency.
- Collaborated with planning, procurement, supply, and transportation teams to meet daily goals.
- Analyzed operations with departments and senior management, implementing optimization strategies.
- Ensured compliance with health and safety regulations to uphold workplace safety standards.
- Conducted employee performance evaluations, providing corrective feedback to boost productivity.
- Compiled reports from subordinate submissions for accurate performance tracking.
- Implemented 6S methodologies to improve organization and increase production efficiency.
Management Trainee
Jc penny
Fort Worth, Texas
01.2012 - 05.2012
- Applied lean manufacturing principles to identify operational challenges and enhance productivity.
- Encouraged department members to adopt continuous process improvement methodologies.
- Fostered employee development by emphasizing strengths and providing targeted feedback.
- Completed five-month Management Trainee program focused on supply chain logistics.
- Acquired skills in LEAN training to manage operational challenges effectively.
Customer Service Lead
Central Market HEB
Dallas, Texas
03.2005 - 12.2011
- Supervised team of 15 cashiers, training and mentoring in customer service and sales techniques.
- Resolved complex customer disputes using effective communication strategies to maintain positive experiences.
- Ensured adherence to customer service standards to enhance satisfaction and retention.
Education
Bachelor of Arts - Economics
The University of North Texas
Denton, TX05-2011
Skills
- Invoice processing and vendor reconciliation
- ERP software proficiency
- Quality control
- Tax compliance
- Supply chain management
Certification
- UNT Students in Free Enterprise Student Certification Leadership Series
Operation Excellence Certification Program Certified Logistic Associate Certificate (CLA) Certified Logistic Technician Certification (CLT) Professional Development: Logistic Material Management Warehouse and Distribution Center Logistic Management Six Sigma – Yellow Belt
Timeline
Account Payable
The Trade Group®
09.2023 - 08.2025
Quality Control Inspector
The Trade Group®
09.2023 - 01.2025
Logistics Coordinator
Himan Investment & Logistics LLC
11.2021 - 06.2023
Operations Supervisor
Shippers Warehouse
10.2019 - 10.2020
Tax Preparer
Icare Solutions
01.2016 - 06.2023
Operations Supervisor
Geodis Logistics
10.2012 - 03.2019
Management Trainee
Jc penny
01.2012 - 05.2012
Customer Service Lead
Central Market HEB
03.2005 - 12.2011
Bachelor of Arts - Economics
The University of North Texas
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