Mark Neal
Grand Junction,CO
Summary
Professional aircraft maintenance expert with comprehensive knowledge of aviation systems, diagnostics, and repair protocols. Skilled in troubleshooting, inspecting, and maintaining aircraft components to ensure safety and reliability. Strong focus on collaboration, adapting to dynamic environments, and achieving operational excellence. Known for technical precision, problem-solving abilities, and effective communication within diverse teams.
Overview
36
36
years of professional experience
1
1
Certification
Work History
PRESIDENT
RDF Inc.
Grand Junction, COLORADO
05.2020 - Current
- Exhibited strong leadership skills while providing guidance and direction to executive team members.
- Created vision and strategic priorities that aligned with goals and visions of organization.
- Developed and implemented strategies to increase organizational efficiency and effectiveness.
- Utilized problem-solving techniques to resolve complex issues quickly and effectively.
- Directed strategic initiatives that enhanced company growth and market positioning.
- Oversaw operational efficiency improvements, increasing productivity across all departments.
- Cultivated leadership development programs to mentor senior management and foster talent growth.
- Implemented data-driven decision-making processes to optimize resource allocation and project outcomes.
Bombardier Aircraft Maintenance Technician
West Star Aviation
Grand Junction, CO
08.2024 - 04.2025
- Inspected aircraft systems and components for compliance with safety regulations.
- Performed preventive maintenance on various aircraft types to ensure operational readiness.
- Diagnosed mechanical issues using advanced troubleshooting techniques and tools.
- Removal and installation of panels and components,
- Troubleshooting aircraft system/component issues
- Engine removal/installations,
- Operating ground support equipment,
- Aircraft movement and assistance in performance runs/ taxiing
FIELD SERVICE REPRESENTATIVE 787, 737 MAX EIS
The Boeing Company
Seattle, WASHINGTON
09.2018 - 04.2020
- Provided global technical support of company products at customer sites and Boeing locations.
- Analyzed emerging customer requirements and developed and supported solutions to ensure product safety, integrity and supportability.
- Monitored customer products status and operational issues.
- Troubleshot and resolved product maintenance and operational and/or fleet reliability issues.
- Supported customer action plans and coordinated resources regarding airplane-on-ground (AOG).
- Engaged company resources to prevent and resolve in-service technical problems.
- Developed and executed customer support plans, provided technical advice, and conducted ad hoc training.
- Established a liaison role between customer leaders and Boeing leaders.
SENIOR MANAGER
The Boeing Company
Seattle, WASHINGTON
01.2015 - 09.2018
- Developed and executed integrated departmental plans, policies, and procedures. Provided input on departmental business and technical strategies, goals, and objectives.
- Acquired resources for departmental activities, provided technical management of suppliers, and led process improvements.
- Utilized in depth knowledge of production and experimental flight-test practices, techniques, and knowledge of company, customer, and regulatory requirements for both foreign and domestic operators.
- Supervised eight production stalls, four first line managers, fueling dock, and paint facilities.
- Managed multiple projects and priorities in a fast pace environment.
FIRST LINE MANAGER 787 PRE FLIGHT AND DELIVERY
The Boeing Company
Seattle, WASHINGTON
01.2012 - 01.2015
- Led multi disciplined team to incorporate engineering, regulatory, and flight test driven changes into pre flight, refurbishment, and change incorporation of delivery aircraft.
- Led significant change in production model to accommodate out of sequence factory work by cross training mechanics to complete traveled upstream work loads. Reduced out of sequence job cost by 51%.
- Worked aircraft field flow process changes. Leaned out first flight time from 17 days to 11 days.
- Managed a team of 12 highly skilled and trained hourly employees.
- In depth knowledge of operational assembly, installation, functional testing, modification, maintenance, pre and post flight checks, release for flight, troubleshooting, repair, and certification of delivery aircraft.
787 FLIGHT LINE AIRCRAFT MAINTENANCE TECHNICIAN
The Boeing Company
Seattle, WASHINGTON
06.2010 - 01.2012
- Conducted functional testing of installed components and systems.
- Demonstrated expertise in troubleshooting complex aircraft maintenance issues and resolving them efficiently.
- Performed daily inspections on aircraft components and systems to ensure safe operation.
- Installed and tested new equipment such as engines, flight controls, avionics equipment, and accessories.
- Maintained detailed records of all repairs, tests, and modifications performed on the aircraft.
- Last year of Aircraft Maintenance Technician was in the capacity of Team Lead.
LINE MAINTENANCE TECHNICIAN
Northern Air Cargo
Anchorage, ALASKA
12.2009 - 05.2010
- Conducted daily inspections of engines, landing gear, and other aircraft components to ensure safety and compliance standards.
- Diagnosed mechanical malfunctions by visual inspection techniques or functional testing.
- Worked in adverse conditions to ensure fleet reliability.
- Conducted A, B, and C checks on 737 cargo aircraft.
- Utilized past experience to train and lead co workers.
AIRCRAFT MAINTENANCE TECHNICIAN
Delta Airlines Inc.
Atlanta, GEORGIA
01.1990 - 04.2005
- Avionics Technician
- Flight Line Mechanic
- AOG Mechanic
- Flight Controls and Landing Gear Mechanic
- Heavy Maintenance Check Mechanic
- Base Maintenance Mechanic
- Composite Repair Technician
- Sheet Metal Repair and Fabrication Mechanic
- Cabin Interior Mechanic
Education
MASTER OF BUSINESS ADMINISTRATION (M.B.A.) - FINANCE
Embry-Riddle Aeronautical University
Daytona Beach, FL, USBACHELOR OF SCIENCE (B.S.) - AERONAUTICAL SCIENCE
Embry-Riddle Aeronautical University
Daytona Beach, FL, US03-2018
CERTIFICATE - ADVANCE COMPOSITE REPAIR
Abaris School of Composite Repair
Atlanta, Georgia09-2002
CERTIFICATE - AVIATION ELECTRONICS IN AVIONICS
Atlanta Technical Institute
Atlanta, Georgia09-1997
CERTIFICATE - AIRFRAME AND POWERPLANT MECHANICS
Colorado Aero Tech
Broomfield, Colorado06-1991
Skills
- Electrical Systems Troubleshooting and Repair
- Propulsion Systems Familiarity
- Instrumentation and Avionics
- Environmental Control Systems
- Fuel System Maintenance
- Landing Gear Maintenance
- Flight Control Systems
- Pneumatic Systems Understanding
- Composite Materials Experience
- Hydraulic Systems Knowledge
- Structural Repair Techniques
- Blueprint and Schematic Reading
Certification
- Airframe and Power Plant Mechanic 2651679
- EPA Technician Type 1 2154556
LANGUAGES
Arabic Beginner
French Beginner
Spanish Beginner
Timeline
Bombardier Aircraft Maintenance Technician
West Star Aviation
08.2024 - 04.2025
PRESIDENT
RDF Inc.
05.2020 - Current
FIELD SERVICE REPRESENTATIVE 787, 737 MAX EIS
The Boeing Company
09.2018 - 04.2020
SENIOR MANAGER
The Boeing Company
01.2015 - 09.2018
FIRST LINE MANAGER 787 PRE FLIGHT AND DELIVERY
The Boeing Company
01.2012 - 01.2015
787 FLIGHT LINE AIRCRAFT MAINTENANCE TECHNICIAN
The Boeing Company
06.2010 - 01.2012
LINE MAINTENANCE TECHNICIAN
Northern Air Cargo
12.2009 - 05.2010
AIRCRAFT MAINTENANCE TECHNICIAN
Delta Airlines Inc.
01.1990 - 04.2005
BACHELOR OF SCIENCE (B.S.) - AERONAUTICAL SCIENCE
Embry-Riddle Aeronautical University
CERTIFICATE - ADVANCE COMPOSITE REPAIR
Abaris School of Composite Repair
CERTIFICATE - AVIATION ELECTRONICS IN AVIONICS
Atlanta Technical Institute
CERTIFICATE - AIRFRAME AND POWERPLANT MECHANICS
Colorado Aero Tech
MASTER OF BUSINESS ADMINISTRATION (M.B.A.) - FINANCE
Embry-Riddle Aeronautical University