Mark Neel
La Jolla,CA
Summary
Hard working and dependable professional with excellent customer service, organizational and communication skills. Anticipates customer needs and provides service proactively while quickly and accurately responding to customer inquiries. Demonstrates consistently positive attitude and creates welcoming atmosphere for customers and colleagues.
Overview
10
10
years of professional experience
Work History
Deputy Sheriff
San Diego Sheriff Department
05.2023 - Current
- Handled high-pressure situations calmly and professionally, minimizing risks to all co- workers.
- Assessed potentially dangerous situations quickly; employed de-escalation techniques when needed to maintain safety to professional and sworn co-workers.
- Collaborated with partners to complete tasks with organization and timeliness, resulting in improved efficiency and effectiveness.
Golf Product Sales
Strackaline
02.2022 - 09.2023
- Coordinated events and presentations showcasing company''s product offerings, leading to increased exposure and potential client acquisitions.
- Established trust-based relationships with key accounts by maintaining consistent communication channels and addressing their unique needs.
- Developed and implemented effective sales strategies to boost sales and customer satisfaction rating.
Assistant Golf Professional
Rams Hill Golf Course
10.2021 - 04.2022
- Oversaw training of services staff and other day-to-day activities on Golf Course and driving range.
- Managed pro shop operations to ensure efficient inventory control, merchandising, and sales performance.
- Optimized daily operations by maintaining accurate records of green fees, cart rentals, memberships, tournament registrations, and other transactions.
- Coordinated junior golf programs to promote interest in the sport among younger generations.
Head Golf Professional
DeAnza Country Club
09.2018 - 09.2021
- As the Head Golf Professional I managed 9 Employees and over 200 Members of the club of all everyday activities and events
- Enhanced member experience through personalized instruction and tailored golf programs.
- Managed budgets effectively, optimizing resource allocation to minimize costs without sacrificing quality or member satisfaction.
Small Business Owner
Scripps Natural Mattress
03.2014 - 10.2019
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
Education
No Degree - Business Administration & Agriculture Major
University Of Arizona 1984-1987
Tucson, AZSkills
- Strong Work Ethic
- Patience and understanding
- Team player attitude
- Reliability and punctuality
- Integrity and ethics
- Compassionate
Accomplishments
Personal Sales over my lifetime of over 15 Million dollars
Managed and Supervised 2 separate teams of 9 staff members
Created and managed 19 annual golf tournaments
per year
Manage over 200 golf members
Teaching over 100 golf lessons per year.
Written over 50 Songs and played live
Won over 100 Trophies in Junior Golf.
1983 PGA Junior golfer of the year
1983 San Diego junior golfer of the year
1983 North County San Diego junior golfer of the
year
1983 California State Jr. Champion Runner up
Torrey Pines HS state champion teams 1980-1984
member.
Interests
Golf
Surfing
Motorcycles
Guitar
Singing / Songwriting
Timeline
Deputy Sheriff
San Diego Sheriff Department
05.2023 - Current
Golf Product Sales
Strackaline
02.2022 - 09.2023
Assistant Golf Professional
Rams Hill Golf Course
10.2021 - 04.2022
Head Golf Professional
DeAnza Country Club
09.2018 - 09.2021
Small Business Owner
Scripps Natural Mattress
03.2014 - 10.2019
No Degree - Business Administration & Agriculture Major
University Of Arizona 1984-1987
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