Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Mark Niswonger

Citrus Heights,United States

Summary

Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Director of Internal IT Controls and Compliance

The Duckhorn Portfolio
08.2021 - 01.2025
  • Streamlined workflows to boost productivity across multiple functions.
  • Implemented strategic initiatives for enhanced market positioning.
  • Implemented performance metrics for consistent evaluation and improvement.
  • Cultivated high-performing teams by implementing leadership development programs.
  • Engaged teams in change processes to minimize resistance and promote acceptance.
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
  • Facilitated cross-functional collaboration for improved decision-making processes within the organization.
  • Optimized staff performance by designing comprehensive training programs tailored to individual needs.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.

Project Manager

The Duckhorn Portfolio
10.2018 - 08.2021
  • Identified potential project risks with thorough analysis and developed mitigation strategies.
  • Engaged stakeholders in project discussions to align expectations and gather feedback.
  • Conducted quality assurance checks throughout project lifecycle to maintain high standards.
  • Created detailed schedules for project milestones to ensure timely completion.
  • Guided team members in prioritizing tasks to align with project objectives.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
  • Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Provided detailed project status updates to stakeholders and executive management.
  • Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
  • Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
  • Negotiated and managed third-party contracts related to project deliverables.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Maintained compliance with industry standards and regulations, conducting regular audits and updates to project practices.
  • Reduced project costs, negotiating contracts with suppliers and optimizing resource allocation.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Sourced, vetted and managed vendors needed to accomplish project goals.
  • Recruited and oversaw personnel to achieve performance and quality targets.

Senior Consultant

PCG
07.2018 - 10.2018
  • Spearheaded comprehensive consultations, driving client alignment with industry best practices.
  • Managed stakeholder relationships to foster collaboration, resulting in improved project outcomes.
  • Designed training programs for staff development, empowering teams with essential skills.
  • Conducted comprehensive market analysis for informed decision-making, supporting business growth.
  • Analyzed client feedback to identify areas for improvement, enhancing service delivery.
  • Delivered high-quality solutions for clients through comprehensive research and analysis of industry trends.
  • Evaluated clients' needs and created plan of action to provide solutions.
  • Developed custom solutions based upon clients' strict requirements.
  • Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions.
  • Gave budget suggestions for projects, outlining financial needs, and forecasting.
  • Created and managed project plans, timelines and budgets.
  • Gathered, organized and input information into digital database.
  • Conducted regular reviews of operations and identified areas for improvement.

Director of IT

Sevan Multi-Site Solutions
05.2016 - 06.2018
  • Enhanced IT infrastructure by implementing strategic technology upgrades and streamlining system processes.
  • Implemented cybersecurity measures to protect sensitive company data and maintain compliance with industry standards.
  • Managed a team of IT professionals, providing mentorship and guidance to boost productivity and ensure project success.
  • Negotiated contracts with vendors, securing cost-effective services for the organization''s IT needs.
  • Established IT policies and procedures, fostering a secure and efficient work environment for all employees.
  • Managed the procurement process for IT hardware and software, ensuring timely delivery of necessary equipment to support ongoing projects.
  • Developed comprehensive disaster recovery plans, ensuring business continuity in case of unforeseen events or emergencies.
  • Oversaw budget management for the IT department, allocating resources effectively while minimizing costs where possible.
  • Conducted regular audits of hardware inventory to ensure proper asset management across the organization''s technology infrastructure.
  • Spearheaded the development and implementation of innovative software solutions, resulting in increased operational efficiency.
  • Evaluated emerging technologies for their potential impact on organizational goals, recommending viable solutions as needed.
  • Coordinated large-scale technology migrations to minimize disruption while enhancing overall system capabilities.
  • Optimized existing systems through regular evaluations, making necessary adjustments to improve functionality and user experience.
  • Championed employee training programs on new technologies, empowering staff members to adapt quickly to changes in the industry landscape.
  • Wrote strategic business plans outlining need for departmental information technology resources.
  • Managed life cycle replacement of hardware and software.
  • Coordinated secure system access of users to various department systems and platforms.
  • Liaised with other departments to minimize network interruptions and possible downtimes.

Project Manager

AlexanRPM
11.2015 - 04.2016
  • Conducted quality assurance checks throughout project lifecycle to maintain high standards.
  • Identified potential project risks with thorough analysis and developed mitigation strategies.
  • Created detailed schedules for project milestones to ensure timely completion.
  • Coordinated with external vendors to ensure deliverables met project specifications.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Planned, designed, and scheduled phases for large projects.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Identified plans and resources required to meet project goals and objectives.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
  • Implemented continuous improvement initiatives to optimize project outcomes while maintaining costeffectiveness.
  • Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Facilitated smoother project transitions, ensuring thorough documentation and effective handovers.
  • Enhanced project delivery times by streamlining communication channels between development and operations teams.
  • Improved stakeholder satisfaction with detailed project updates and proactive issue resolution.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Analyzed project performance data to identify areas of improvement.

SR. TECHNICAL PROJECT MANAGER

Dimension Data
07.2015 - 11.2015
  • Implemented resource management strategies to reduce project bottlenecks and delays.
  • Allocated resources using Microsoft Project, enhancing team productivity and project quality.
  • Directed project lifecycle management, enhancing team productivity and efficiency.
  • Facilitated transparent communication among stakeholders through regular status updates, progress reports, and presentations at milestone meetings.
  • Reduced project delivery time by optimizing resource allocation and prioritizing critical tasks.
  • Applied data-driven decision-making techniques for improved planning and forecasting accuracy in projects.
  • Led change management initiatives to improve overall processes and increase team adaptability to new technologies or methodologies.
  • Evaluated vendor proposals, negotiated contracts, and managed vendor relationships to ensure cost-effective solutions for key projects.
  • Spearheaded efforts to adopt industry best practices in technical project management within the organization, resulting in enhanced service offerings for clients and increased competitive advantage in the market.
  • Collaborated with business users, technical teams, database administrators and testing teams during kickoff meetings, joint application designing, and planning sessions to validate requirements.
  • Accomplished client goals by providing quality technical projects.
  • Monitored and tracked project progress to support timely completion.
  • Wrote, updated and maintained project documentation.
  • Conducted quality assurance to verify accuracy of data used in IT projects.

Manager of Cloud Infrastructure Services

Copart
05.2013 - 07.2015
  • Streamlined communication processes to foster transparency among departments.
  • Conducted performance evaluations to identify areas for employee growth.
  • Implemented training programs for enhanced employee skills.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Streamlined project delivery processes, significantly reducing time to market for new product launches.
  • Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
  • Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
  • Established team priorities, maintained schedules and monitored performance.
  • Defined clear targets and objectives and communicated to other team members.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.

Project Manager II, Business Systesm

Hewlett Package Enterprise
05.2010 - 05.2013
  • Managed over $150MM government assets
  • Identified potential project risks with thorough analysis and developed mitigation strategies.
  • Created detailed schedules for project milestones to ensure timely completion.
  • Engaged stakeholders in project discussions to align expectations and gather feedback.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
  • Provided detailed project status updates to stakeholders and executive management.
  • Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
  • Managed projects from procurement to commission.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
  • Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
  • Streamlined project initiation processes, enabling quicker transition from planning to execution.
  • Completed projects within tight deadlines, coordinating team efforts and prioritizing tasks effectively.
  • Ensured projects aligned with strategic objectives, working closely with senior management to refine project goals.
  • Improved stakeholder satisfaction with detailed project updates and proactive issue resolution.
  • Maintained compliance with industry standards and regulations, conducting regular audits and updates to project practices.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Maintained open communication by presenting regular updates on project status to customers.

Education

Bachelor of Science - Computer Engineering

CSUS
Sacramento, CA

Skills

  • Relationship building
  • Strategic planning
  • Verbal and written communication
  • Decision-making
  • Team management
  • Project management
  • Creativity and innovation
  • Project coordination
  • Goal setting
  • Budget management
  • Change management
  • Issues resolution
  • Program management
  • Negotiation
  • Hiring and retention
  • Rules and regulations
  • Business development
  • Legal and regulatory compliance

Certification

  • Six Sigma Certification
  • PMP, PMI, 2007
  • Executive Management, Columbia University, 2008

Languages

English
Native or Bilingual

Timeline

Director of Internal IT Controls and Compliance

The Duckhorn Portfolio
08.2021 - 01.2025

Project Manager

The Duckhorn Portfolio
10.2018 - 08.2021

Senior Consultant

PCG
07.2018 - 10.2018

Director of IT

Sevan Multi-Site Solutions
05.2016 - 06.2018

Project Manager

AlexanRPM
11.2015 - 04.2016

SR. TECHNICAL PROJECT MANAGER

Dimension Data
07.2015 - 11.2015

Manager of Cloud Infrastructure Services

Copart
05.2013 - 07.2015

Project Manager II, Business Systesm

Hewlett Package Enterprise
05.2010 - 05.2013

Bachelor of Science - Computer Engineering

CSUS

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Mark Niswonger