Mark Ochkalov
Summary
Reliable and result-driven with a strong background in patient care management, and business function within an office setting. Successfully multi-tasks rolls with the willingness to take on added responsibilities to meet team goals. Cultivates a positive work environment to encourage effective collaboration among colleagues. Proficient in software usage with quick learning style.
Overview
2
2
years of professional experience
Work History
Service Coordinator
GoldStar Vascular Access & Infusion Therapy
07.2023 - 05.2024
- Served as a primary point of contact for clients, nurses, and contracted facilities for all inquiries concerning company affairs, while maintaining professional communication.
- Managed a high volume of visit requests, authorizations, doctors orders and patient documentation, ensuring timely and effective delivery of service.
- Built and maintained nurse and patient schedules while keeping accurate records of all service activities, facilitating smooth communication with both parties.
- Coded visit documentation forms for nurses to use on the front line, resulting in efficient and organized record keeping of patient sensitive information.
- Trained nurses on proper documentation skills, HIPPA compliance and navigation of company mobile app used during patient visits.
Inventory Technician
GoldStar Vascular Access & Infusion Therapy
07.2023 - 05.2024
- Managed medical inventory within office and several hospital locations, ensuring optimal levels of supplies for necessary procedures.
- Optimized storage space utilization through continuous review of inventory on hand, making adjustments when necessary to accommodate new products or changing demand patterns.
- Thoroughly kept track of supply expiration dates through spread sheets and paper documentation, promoting safe and proper usage of medical inventory.
- Created workflows to better manage flow of supplies and track company spending, resulting in an organized and easy system of communication between employees and management.
- Completed tech installations in patient homes for new admits to communicate with nurses via phone and tablet, always maintaining proper PPE.
Shift Lead
Dutch Bros Coffee
01.2022 - 06.2023
- Completed store opening and closing procedures.
- Maintained a positive and organized work environment, ensuring safety standards and shift tasks were met consistently.
- Oversaw cash handling procedures by balancing tills, ensuring accuracy and proper documentation at all times.
- Consistently kept shop stocked with necessary inventory, evaluating total stock on hand and anticipating what will be needed based on customer demand.
Education
Bachelor of Science - Economics
University of Oregon
Eugene, OR03.2023
High School Diploma -
David Douglas High School
Portland, OR06.2019
Skills
- Proficient in all Microsoft applications
- Proficient in LibreOffice
- Proficient in AlayaCare
- Telephone communication
- Accurate recordkeeping
- Facilitating meetings
Languages
Russian
Native or Bilingual
Ukrainian
Native or Bilingual
Timeline
Service Coordinator
GoldStar Vascular Access & Infusion Therapy
07.2023 - 05.2024
Inventory Technician
GoldStar Vascular Access & Infusion Therapy
07.2023 - 05.2024
Shift Lead
Dutch Bros Coffee
01.2022 - 06.2023
Bachelor of Science - Economics
University of Oregon
High School Diploma -
David Douglas High School
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