Mark Odria
Dallas,TX
Summary
Dynamic professional with expertise in customer service and team leadership at Enterprise Rent-A-Car. Improved operational efficiency and customer satisfaction through effective training and logistics coordination. Bilingual in Spanish, skilled in data analysis and conflict resolution, contributing to business growth.
Overview
16
16
years of professional experience
Work History
Assistant Manager Exotics
Enterprise Rent-A-Car
dallas, TX
09.2021 - Current
- Led the largest and most successful exotic car branch in DFW for Enterprise.
- Established new accounts with Land Rover of Frisco, Dallas Cowboys, Landman Production, Ferrari of Plano, Porsche of Plano, and Sewell BMW.
- Coordinated logistics for vehicle delivery and pickup to boost customer satisfaction.
- Assisted in inventory management and vehicle maintenance scheduling.
- Developed promotional programs to elevate customer engagement and loyalty.
- Collaborated with management to strategize for business goal attainment.
- Record IPC of $4,400 per vehicle.
- Tripled vehicle fleet in less than two years.
Business Analyst
Dallas National Insurance Company (Freestone)
Dallas, TX
03.2011 - 09.2017
- Analyzed and corrected proper data modeling for timely reporting of Unit Statistical Reports, with a book worth over $256 million.
- Managed a team of auditors and was responsible for the training, development, and submission of unit stats.
- Streamlined reporting has created increased accuracy and efficiency of over 36%.
- Helped promote and attain new business accounts.
- Collaborated with cross-functional teams to gather and document requirements.
- Analyzed business processes to identify areas for improvement and efficiency.
Human Resources Associate
Crossmark
Plano, TX
03.2010 - 08.2011
- Managed full-cycle recruitment for Sam's Club and Costco throughout the nation.
- Exceeded monthly recruitment goals set by management.
- Recognized for candidate tenure and quality of new hires.
- Increased hiring productivity through networking and recruitment activities.
- Ensured accurate completion of all required forms related to personnel changes such as transfers or promotions.
- Assisted in the recruitment process from initial contact to onboarding new hires.
Territory Sales
Robinson Steel
Dallas, TX
06.2009 - 03.2010
- Sold carbon steel products and laser parts to small and medium manufacturers, ranging from $1M to $10M.
- Increased territory sales in Texas by over 35%.
- Recognized as the Top Sales Performer for the month of April.
- Attained over 20 business accounts.
Education
Bachelor of Science - Economics with Finance Applications
SOUTHERN METHODIST UNIVERSITY
Dallas01.2007
Skills
- Bilingual, Spanish
- Effective communication
- Customer service
- Decision making
- Team leadership
- Vendor management
- Sales expertise
- Sales strategy development
- Data analysis
- Problem solving
- Conflict resolution
- Staff development and training
- Employee supervision
Timeline
Assistant Manager Exotics
Enterprise Rent-A-Car
09.2021 - Current
Business Analyst
Dallas National Insurance Company (Freestone)
03.2011 - 09.2017
Human Resources Associate
Crossmark
03.2010 - 08.2011
Territory Sales
Robinson Steel
06.2009 - 03.2010
Bachelor of Science - Economics with Finance Applications
SOUTHERN METHODIST UNIVERSITY
Similar Profiles
Gerald SneedGerald Sneed
Senior Truck Account Specialist at Enterprise Rent-A-Truck/Enterprise Rent-A-CarSenior Truck Account Specialist at Enterprise Rent-A-Truck/Enterprise Rent-A-Car
Casteadel K. Webb JrCasteadel K. Webb Jr
Management Trainee at Enterprise Rent-A-Car, Enterprise Holdings, Inc, Car Rental AgencyManagement Trainee at Enterprise Rent-A-Car, Enterprise Holdings, Inc, Car Rental Agency
Matt MurphyMatt Murphy
Assistant Manager at Enterprise Holdings, Enterprise Rent-A-CarAssistant Manager at Enterprise Holdings, Enterprise Rent-A-Car
Luis LopezLuis Lopez
Auto Detailer/Porter at Car Prep at Enterprise Rent a CarAuto Detailer/Porter at Car Prep at Enterprise Rent a Car
Charmagne N. GelseyCharmagne N. Gelsey
Payroll Conversion Consultant at EmpowerPayroll Conversion Consultant at Empower