Markerwy(Mark) Ordeus

Responsibilities

• Patrolled transit properties and surrounding areas to keep passengers and staff safe.

• Responded to incidents and suspicious activity on the transit system.

• Provided assistance to the public when needed, including emergency situations.

• Communicated with dispatch and local law enforcement during incidents.

• Wrote incident reports and documented security events.

Achievements

• Received the Outstanding Service Award for going above and beyond while on duty.

• Recognized for providing first aid during a loss-of-life incident.

• Commended by supervisors for professionalism and dedication to public safety.

Completed on-time deliveries using mobile platforms (DoorDash, Spark)

Planned efficient routes to meet delivery deadlines

Maintained professional communication with customers during pickups and drop-offs

Verified order accuracy and handled items with care

Managed time independently while meeting performance standards

• Safely operated heavy machinery to transport picked orders to the packing area.
• Picked and packed order items.
• Followed orders precisely for correct items, sizes and quantities.
• Wrapped pallets in shrink wrap prior to loading.
• Selecting customer orders and fulfilling them as quickly and accurately as possible

• Checked packages and merchandise for damage and notified vendors
• Cleaned and maintained warehouse in compliance with OSHA safety standards
• Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations
• Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
• Operated equipment while observing standard safety procedures
• Drove stand up forklifts, pallet jacks, stand up clamp and other equipment to move materials

Prepared food orders, operated the register, assisted customers, maintained cleanliness of the kitchen and dining areas, and worked with team members to ensure fast and accurate service in a high-volume restaurant environment.

• Loaded and unloaded packaged ice bags onto delivery trucks and storage units.
• Stocked ice freezers at retail locations and ensured products were properly rotated.

• Unloaded, sorted and stocked merchandise according to store layout and product placement.
• Answered customer questions and provided detailed product information.
• Performed inventory control, such as counting, and stocking merchandise.
• Greeted customers and directed to requested products.

• Stayed calm, collected, and logical during stressful moments to identify and implement optimal solutions
• Some of my responsibilities included cashing out customers, greeting customers, and dealing with customers, I also packed their food and prepped sides
• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Enhanced customer satisfaction by promptly resolving issues and addressing concerns.