Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mark Ortiz

El Paso,TX

Summary

Adept at enhancing operational efficiency and team productivity, my tenure at JM Road Service showcased my ability to master diverse machinery and enforce safety protocols. Leveraging skills in computer proficiency and client relations, I consistently improved service delivery, evidenced by a notable increase in customer satisfaction and repeat business. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

1
1
year of professional experience

Work History

Shop Hand

JM Road Service
01.2024 - Current
  • Maintained a clean and organized shop floor, ensuring safety standards were upheld at all times.
  • Performed routine equipment maintenance, prolonging the lifespan of tools and machinery.
  • Assisted team members with various tasks, contributing to a positive work environment and increased productivity.
  • Used hand trucks and forklifts to load, unload, and transport items.
  • Helped mechanics complete repairs by organizing supplies, maintaining tools and passing needed items.
  • Completed minor repairs and basic upkeep work with minimal supervision.
  • Repaired lighting, brake and hydraulic systems adjacent to diesel engines.
  • Improved engine performance by conducting thorough diesel engine inspections and identifying necessary repairs.

SWD Operator

NGL ENERGY PARTNERS
02.2024 - 07.2024
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Reduced equipment downtime by troubleshooting issues and performing timely repairs.
  • Prepared reports and technical documentation of day-to-day production processes.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Accurately documented all operational data, ensuring up-to-date records for review and analysis.

Driver

Advanced Auto Parts
01.2024 - 02.2024
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Generated consistent referrals and repeat business by providing friendly and fast service.

Education

High School Diploma -

El Paso Academy
El Paso, TX
05.2019

Skills

    Data Entry

    Problem Resolution

    Computer Proficiency

    Money handling abilities

    Client Relations

    Professional telephone demeanor

    Scheduling

    Order Fulfillment

    Retail store support

Languages

Spanish
Native or Bilingual

Timeline

SWD Operator

NGL ENERGY PARTNERS
02.2024 - 07.2024

Shop Hand

JM Road Service
01.2024 - Current

Driver

Advanced Auto Parts
01.2024 - 02.2024

High School Diploma -

El Paso Academy
Mark Ortiz