Mark ORTIZ

2nd Shift Area Supervisor

Sherwin-Williams

09.1999 - 06.2001

Provided ongoing coaching to staff members, promoting skill development and career progression.
Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
Resolved conflicts between employees by mediating discussions that led to mutually beneficial outcomes.
Reduced employee turnover by fostering a positive work environment and providing opportunities for professional growth.
Implemented safety protocols to maintain a secure workplace, minimizing accidents and incidents.
Planned sequence of operations and established schedule.
Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Collaborated with HR department for recruitment, selection, and onboarding of new employees, resulting in the formation of high-performing teams.
Conducted regular performance reviews to provide feedback and identify areas for improvement, enhancing overall team productivity.
Determined performance benchmarks and completed ongoing evaluation of employee work.
Established clear objectives for each reporting period that aligned with company-wide goals.
Organized employee schedules to meet operational demands while balancing individual needs for work-life balance.
Identified inefficiencies in existing processes and implemented improvements for increased effectiveness within the department.
Conducted regular training sessions for new hires, ensuring consistent level of service across all locations.
Reduced employee turnover by fostering supportive and inclusive work environment.
Left to go on disability as result of Multiple Sclerosis attack!