Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
Areas of Expertise
Additional Experience
Timeline
Generic

Mark Ouellette

Los Angeles,USA

Summary

Senior Management Leader Strategic and results-driven professional with extensive experience in developing curriculum and measuring measurable skill gain, managing diverse products, accounts, programs, exceeding sales targets, and establishing impactful demand generation. Proven track record of ensuring a complex portfolio of 18 projects totaling $11 million in annual revenue completes all work on-time and on-budget. Supervised a program team of 35 full- and part-time professionals. Proven grant writer who secures $6 million annually in awards and boasts a remarkable 60% win rate. Recognized as a national expert in workforce development, youth development, and registered apprenticeship programs. A subject matter expert in California’s clean energy goals having directed an adult career education advanced technology electrical program, the first of its kind.

Overview

21
21
years of professional experience

Work History

Vice President

ICF
03.2022 - Current
  • As the company’s workforce innovation domain led, Mark oversees numerous projects with an emphasis on creating training programs geared toward placing individuals in work. This role requires interpreting labor market information, developing innovative solutions to meet employer needs, and identifying training barriers. Mark conceptualizes and deploys a number of technology solutions to support projects in the community’s workforce needs, including the training of 5,500 California electricians, electrical contractors, and commissioning agents on commercial lighting for a state mandated acceptance test program.
  • Developed and executed strategic plans to drive business growth and achieve organizational goals with the federal, state, and local sector. Secured business in several target agencies by building partnerships.
  • Served as a workforce consultant for the California Workforce Development Board, Southern California Edison, San Bernardino and Riverside Counties, LA County Metropolitan Transportation Authority, Port of Los Angeles, City of Los Angeles Economic and Workforce Development, and SoCal Regional Energy Network.
  • Recruited by Southern California Edison and Pacific Gas & Electric to improve code curriculum for engineers and building departments.
  • Implemented innovative technical education training programs on Automatic Demand Response, Electrical Vehicle Supply Equipment, and Energy Storage and Microgrid Training.
  • Conducted on-site training audits at all 29 training centers throughout California.
  • Marketed training programs to hard-to-reach participants through community-based organization partnerships.
  • Secured contracts with all 4 California Investor Utilities on a variety of workforce programs since 2010.

Sr. Director/Director

ICF International Inc.
03.2016 - 03.2022
  • Optimized project timelines by effectively delegating tasks and prioritizing workload among team members.
  • Cultivated a culture of innovation by promoting creative thinking and encouraging employees to take calculated risks in pursuit of solutions.
  • Developed strong relationships with key industry partners, fostering collaboration and mutual growth opportunities.
  • Directed design and execution of business transformation initiatives to drive performance, profit optimization and growth opportunities.
  • Created an agile working environment, enabling rapid response to changing business needs without sacrificing quality or performance standards.
  • Managed risk effectively by identifying potential threats, developing contingency plans, and implementing mitigation strategies in line with overall business objectives.
  • Achieved departmental goals by developing and implementing strategic plans and initiatives.
  • Led cross-functional teams to successfully launch new products, meeting deadlines and budgets.
  • Implemented cost-saving measures through effective resource allocation and budget management.

Sr. Manager/Manager

ICF International Inc.
04.2008 - 03.2016
  • Provided strong leadership to enhance team productivity and morale.
  • Led cross-functional teams to achieve project milestones and deliver high-quality results.
  • Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
  • Improved team performance by providing comprehensive training and fostering a collaborative work environment.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.

Special Assistant, Executive Office of the Mayor

District of Columbia Government
01.2007 - 01.2008
  • Led development and execution of ensuring successful school launch for the 2007 academic school juggling multiple logistics, goals, and obstacles for the mayor. Articulated administrative school closing policies at emotionally charged community meetings for twenty-three impacted neighborhood schools.
  • Developed Administration’s initiatives for school safety and school crisis management, school climate, out-of-school time, workforce development, and greater college access.
  • Acted as Liaison to Mayoral Advisory Commissions and community on the Administration’s priorities for children and youth issues.
  • Secured a first-of-its kind grant on school security for the public school and charter-school systems.

Director of Programs and Policy

District of Columbia Children and Youth Investment Trust Corporation
01.2004 - 01.2007
  • Supervised the organization’s program officers who supported 45 community grantees in improving academic enrichment, parent engagement, and violence reduction. Increased organizational efficiency through the refinement of grant making protocols, criteria, and systems for program monitoring and evaluation.
  • Served as liaison between Trust and Executive and Legislative Branches of District government.
  • Successfully advocated to secure local and national government support for the organization, including a 65% increase in government support over a 30-month period.
  • Designed and implemented professional development training institute for community-based organizations and government agencies.

Education

Master of Public Policy -

University of Michigan
Ann Arbor, MI

Bachelor of Arts - History

California State University

Skills

  • Microsoft Office
  • Microsoft Project
  • Microsoft Teams
  • Power BI
  • Salesforce
  • IBM Cognos
  • Project Focus

Accomplishments

  • Supervised team of [Number] staff members.

Hobbies and Interests

Soccer Referee, Youth Board Member and Basketball Coach, Alumni Board Representative, Neighborhood Association President, Community Volunteer

Areas of Expertise

  • Leadership and Strategy
  • Strategic Planning & Execution
  • Clean Energy Subject Matter Expert
  • Project Oversight
  • Cross-Functional Teams
  • Financial Management
  • Team Management
  • Innovation and Improvement
  • Data Driven Performance

Additional Experience

  • Senior Program Association, Institute for Youth, Education, and Families, National League of Cities 2001 - 2004
  • Policy Analyst, National Governors Association 1999 – 2001
  • Middle School Teacher, Claremont Unified School District 1995 - 1997

Timeline

Vice President

ICF
03.2022 - Current

Sr. Director/Director

ICF International Inc.
03.2016 - 03.2022

Sr. Manager/Manager

ICF International Inc.
04.2008 - 03.2016

Special Assistant, Executive Office of the Mayor

District of Columbia Government
01.2007 - 01.2008

Director of Programs and Policy

District of Columbia Children and Youth Investment Trust Corporation
01.2004 - 01.2007

Bachelor of Arts - History

California State University

Master of Public Policy -

University of Michigan

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