Mark Pagnani
Dillon,CO
Summary
Dedicated shop professional familiar with leading teams, operating equipment and managing materials to support shop and field operations. Committed to high performance and safely completing all tasks. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of team members and interacting with staff to improve work environment and relationships.
Overview
8
8
years of professional experience
Work History
Shop Foreman
Copper Mountain
12.2018 - Current
- Trained and coached employees to improve performance and skills.
- Oversaw maintenance and repair of ski equipment.
- Used hand and power tools, equipment, and instruments accurately.
- Verified safe and proper operation of wide range of power tools, equipment and instruments.
- Managed materials inside shop and at job locations.
- Provided training, coaching and support of staff members, resulting in elevated individual performance to boosted service standards.
- Managed staff hiring, training and supervision.
- Built relationships with customers and managed accounts to drive revenue and profit.
- Troubleshot equipment to reduce service calls and downtime.
- Implemented policies and standard operating procedures for continuous improvement.
Instructor
Astrocamp
08.2019 - 03.2020
- Taught physics and astronomy in a hands on classroom setting
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Observed and adopted new techniques from skilled instructors and lecturers.
- Improved student performance by defining clear goals and communicating performance metrics.
- Promoted classroom safety, collaboration and best practices.
Head Summer Camp Counselor
Astrocamp
05.2015 - 08.2019
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
- Organized and guided group activities by leading, coaching, and participating with campers.
- Supported children by actively listening and offering encouragement.
- Encouraged and promoted inclusion and diversity to foster positive and respectful camp environment and teach campers to appreciate and value differences.
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Participated in meetings to coordinate with other staff on campers' progress, issues and goal achievement.
- Mediated camper conflicts to resolve problems and maintain positive and safe camp environments.
- Prepared and submitted daily and weekly reports to keep records of campers' attendance, behavior and progress.
- Implemented camp activities fostering physical, social, and emotional growth.
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
- Collaborated with other recreation staff in developing new recreational activities.
- Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
- Assisted in recruitment and hiring of new recreation staff.
- Trained staff members on conducting events and following safety procedures.
- Prepared reports for management regarding status and progress of recreational activities.
Education
Bachelors - Physics
St. Joseph’s
Philadelphia, PA12.2018
Skills
- Work Order Analysis
- Team Training
- Instrumentation Management
- Best Practices and Standards
- Diagnosing Faults
- Complex Problem-Solving
- Process Improvement Initiatives
- Safety Management
- Inspect Equipment
- Performance Improvement Strategies
- Inventory Management Software
- Assembled Parts and Fabrication
- Corrective Actions
- Parts and Material Procurement
- Monitor Production
- Manage Schedules
- Duty Assignments
- Coordinating Daily Operations
Timeline
Instructor
Astrocamp
08.2019 - 03.2020
Shop Foreman
Copper Mountain
12.2018 - Current
Head Summer Camp Counselor
Astrocamp
05.2015 - 08.2019
Bachelors - Physics
St. Joseph’s
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