Mark Peters
Chicago,IL
Summary
Dynamic self-employed professional with a proven track record in cross-platform selling and exceptional customer service, demonstrated through increased sales and client loyalty. Expert in online marketplace proficiency and fashion styling, with notable achievements at Guarantee Trust Life Insurance Company. Skilled in negotiating and e-commerce management, consistently delivering results by leveraging industry insights and client-focused strategies.
Overview
23
23
years of professional experience
Work History
Clothing Reseller
Self Emloyed
02.2020 - Current
- Handled customer inquiries promptly, resolving issues professionally to maintain satisfaction levels.
- Monitored competitors'' activities closely, adjusting business strategies as needed to maintain competitiveness in the market.
- Increased sales by curating a diverse and appealing inventory of clothing items for resale.
- Enhanced customer loyalty through exceptional customer service and personalized recommendations.
- Implemented targeted marketing strategies to attract new customers consistently.
- Maintained high-quality standards by thoroughly inspecting incoming inventory for any defects or imperfections.
Licensed Life & Health Insurance Broker
Self Employed
07.2010 - 10.2019
- Developed strong relationships with clients, earning their trust and loyalty through consistent communication and portfolio updates.
- Provided exceptional customer service, addressing any concerns or questions from clients promptly and professionally.
- Negotiated favorable terms for clients during transactions, maximizing their profits in both buying and selling scenarios.
- Answered inquiries and provided information to sales representatives, distributed appropriate paperwork, and fulfilled quote requests to deliver excellent customer support.
- Developed a reputation for integrity and ethical conduct within the brokerage community, leading to increased trust from clients and colleagues alike.
- Prepared contracts and related documentation according to strict standards.
Senior Licensing Coordinator
Guarantee Trust Life Insurance Company (GTL)
03.2001 - 12.2009
- Negotiated favorable contract terms for clients, securing optimal licensing agreements.
- Provided exceptional support to clients throughout the entire licensing process, ensuring satisfaction at each stage.
- Managed a diverse portfolio of licenses across multiple industries, demonstrating versatility in navigating various regulatory landscapes.
- Conducted thorough research on potential licensors, evaluating suitability based on client needs and goals.
Education
BBA - Insurance Company Operations
LOMA (Life Office Management Association)
Glenview, IL06.2005
Skills
- Cross-Platform Selling
- Fashion styling
- Social Media Marketing
- Product sourcing
- E-commerce management
- Shipping and Logistics
- Item Description Writing
- Online Marketplace Proficiency
- Payment Processing
- Inventory Management
- Tax Compliance
- Online auction tactics
Guitar. Driftwood Art.
Songwriting via guitar and vocals. Additional online sales of driftwood that I cure, paint and seal for home decor.
Timeline
Clothing Reseller
Self Emloyed
02.2020 - Current
Licensed Life & Health Insurance Broker
Self Employed
07.2010 - 10.2019
Senior Licensing Coordinator
Guarantee Trust Life Insurance Company (GTL)
03.2001 - 12.2009
BBA - Insurance Company Operations
LOMA (Life Office Management Association)