Open To Work
Mark Peterson
US Army
Vacaville,CA
Work Preference
Desired Job Title
Platoon SergeantGeneral ManagerStore ManagerCo-ManagerAssistant Manager
Work Type
Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work
Location Preference
On-SiteRemoteHybrid
Location:
Vacaville, CANapa, CABerkeley, CASacramento, CASan Francisco, CA
Open to relocation:
Yes
36
years of professional experience
Dynamic Platoon Sergeant with proven tactical expertise and mission readiness planning. Expert in training coordination and personnel management, leading to enhanced unit performance and morale.
Results-driven leader with extensive experience in operational planning and team development. Skilled in implementing training programs that improve unit readiness and foster a culture of continuous improvement.
Dedicated professional known for strong personnel management and tactical execution. Successfully led training exercises that improved mission outcomes and enhanced soldier capabilities, ready to leverage expertise for operational success.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Hardworking and passionate job seeker with strong organizational skills eager to secure a position. Ready to help the team achieve company goals.
Work History
Platoon Sergeant
18 Years 10 Months- Led training exercises to enhance unit readiness and tactical proficiency.
- Supervised daily operations, ensuring compliance with safety regulations and operational standards.
- Mentored junior soldiers, fostering professional development and enhancing team performance.
- Coordinated logistics for deployments, optimizing resource allocation and mission effectiveness.
- Developed training programs to improve individual skills and unit cohesion.
- Conducted performance evaluations, providing feedback to improve soldier capabilities and morale.
- Implemented process improvements, increasing operational efficiency across platoon activities.
- Collaborated with leadership on strategic planning, contributing to mission success and long-term goals.
- Trained, supervised and organized over 50 soldiers and personnel.
- Collaborated with fellow NCOs to develop innovative tactics and strategies, resulting in improved mission outcomes.
- Promoted safety awareness within the platoon, significantly reducing accidents during training exercises and deployments.
- Ensured mission success by effectively overseeing daily operations, personnel assignments, and equipment maintenance.
- Maintained health, welfare and combat readiness of personnel within platoon.
- Established a strong team dynamic within the platoon through effective communication and leadership strategies.
- Enforced technical and tactical training standards to accomplish unit mission objectives.
- Contributed valuable input during key decision-making processes as an integral member of the command team.
- Evaluated soldier performance regularly, providing constructive feedback that led to overall improvement in individual skills and abilities.
- Conducted personal and professional counseling, routine inspections and physical fitness tests.
- Instilled discipline within the unit by consistently enforcing military customs and courtesies.
- Maintained high levels of morale among soldiers, fostering a positive and motivated environment.
- Developed junior leaders through mentorship programs, enhancing their skillsets for future career progression.
- Implemented physical fitness programs tailored to each soldier's needs, boosting average platoon fitness scores over time.
- Enhanced platoon readiness by conducting comprehensive training programs and drills.
- Managed over $2,000,000 worth of equipment during garrison and deployment operations.
- Conducted thorough risk assessments prior to any operation or training exercise for optimal safety measures.
- Coordinated successful missions through effective communication with adjacent units, higher headquarters, and support elements.
- Conducted regular performance evaluations, providing constructive feedback and identifying opportunities for development.
- Enhanced unit readiness by leading rigorous training programs tailored to real-world combat scenarios.
- Led platoon in high-stakes operations, ensuring mission success under challenging conditions.
- Managed allocation and maintenance of equipment, ensuring optimal readiness for all missions.
- Improved soldier morale with regular mentoring sessions, focusing on personal development and career progression.
- Fostered a culture of excellence, setting high standards for performance and discipline within platoon.
- Ensured strict adherence to safety protocols, significantly reducing incidence of training-related injuries.
- Implemented comprehensive fitness program, boosting physical readiness and overall health of platoon.
- Developed and implemented plans to reduce risk to personnel and equipment during tactical operations.
General Manager
7 Years 5 Months- Directed daily operations to enhance customer satisfaction and drive sales growth.
- Implemented strategic initiatives to improve inventory management and optimize asset utilization.
- Analyzed market trends to inform product offerings and promotional strategies.
- Mentored team members, fostering a culture of continuous improvement and accountability.
- Developed training programs to elevate staff performance and ensure compliance with company standards.
- Collaborated with cross-functional teams to streamline processes, increasing operational efficiency.
- Established key performance indicators to monitor business performance and achieve organizational goals.
- Oversaw budget management, ensuring resource allocation aligned with strategic objectives.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Managed budget implementations, employee evaluations, and contract details.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Maximized operational excellence by mentoring personnel on management principles, industry practices, and company procedures.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Boosted employee retention by developing a comprehensive benefits package and fostering a positive work environment.
- Drove revenue growth by identifying and penetrating new market segments with tailored marketing strategies.
- Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
Store Manager
5 Years 7 Months- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Supervised guests at the front counter, answering questions regarding products.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
- Implemented loss prevention strategies, significantly reducing shrinkage.
- Analyzed sales data to identify trends and adjust inventory accordingly, preventing stockouts of popular items.
- Optimized checkout process to reduce wait times, improving customer satisfaction scores.
- Boosted overall store sales by implementing innovative marketing strategies and exceptional customer service standards.
- Managed inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained and guided team members to maintain high productivity and performance metrics.
- Reported issues to higher management with great detail.
Co-Manager
1 Year 9 Months- Supervised daily operations, ensuring efficient workflow and optimal staffing levels.
- Trained and mentored team members to enhance customer service skills and productivity.
- Implemented inventory management practices to reduce stock discrepancies and improve accuracy.
- Developed employee schedules aligning with sales forecasts and peak shopping hours.
- Coordinated training programs for new hires, fostering a culture of continuous improvement.
- Led cross-functional teams in executing store initiatives, enhancing overall operational efficiency.
- Resolved customer complaints promptly, maintaining high satisfaction ratings and loyalty levels.
- Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
- Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
- Ensured compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
- Partnered with other Co-Managers to share best practices, learn from collective experiences, and improve overall store performance.
- Collaborated with Store Manager to develop promotional strategies that effectively attracted new customers and increased foot traffic.
- Developed comprehensive action plans for underperforming departments, resulting in significant improvements in sales figures and customer satisfaction ratings.
- Improved employee retention rates by fostering a positive work environment through team-building activities and open communication.
- Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Improved safety procedures to create safe working conditions for workers.
- Maintained professional, organized, and safe environment for employees and patrons.
Assistant Manager
5 Years 11 Months- Trained and developed team members, enhancing performance and productivity across departments.
- Coordinated staff scheduling to maintain adequate coverage during peak hours and improve customer service.
- Analyzed inventory levels, implementing strategies to reduce shrinkage and optimize stock management.
- Supervised daily operations, ensuring alignment with company standards and policies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Store Manager
2 Years 11 Months- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed store employees successfully in a fast-paced a fast-paced environment through proactive communication and positive feedback.
- Established relationships with vendors, negotiating favorable terms that contributed to cost savings and improved supply chain efficiency.
- Managed store employees successfully in a a fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Improved efficiency and accuracy of inventory management by implementing new stock control system.
Store Manager
1 Year 7 Months- Supervised daily store operations, ensuring high standards of customer service and staff performance.
- Trained and developed team members on company policies and effective sales techniques to enhance productivity.
- Implemented visual merchandising strategies, improving product visibility and driving customer engagement.
- Managed inventory levels, conducting regular stock audits to minimize shrinkage and optimize product availability.
- Resolved customer complaints efficiently, enhancing overall satisfaction and fostering loyalty within the community.
- Coordinated scheduling for staff, optimizing labor costs while maintaining excellent service levels during peak hours.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Fostered a culture of excellence and accountability among staff, resulting in higher employee morale and lower turnover rates.
- Cultivated a strong team by hiring motivated individuals and fostering a a collaborative workplace, leading to improved store performance.
- Reduced employee turnover by creating a a supportive work environment and recognizing outstanding performance.
- Interacted well with customers to build connections and nurture relationships.
Education
Bachelor of Science - Criminal Justice
Skills
Tactical expertise
Weapons handling
Mission readiness planning
Operational planning
Security management
Firearms management
Logistics coordination
Mission planning
Technical expertise
Personnel management
Building morale
Fitness training
Timeline
General Manager
Aaron's Sales and Lease
08.2007 - 01.2015Read More
Platoon Sergeant
US Army
09.2006 - 07.2025Read More
Store Manager
Freds
01.2002 - 08.2007Read More
Co-Manager
Super Kmart Center
04.2000 - 01.2002Read More
Assistant Manager
Wal-Mart Supercenter
05.1994 - 04.2000Read More
Store Manager
Piggly Wiggly Supermarket
06.1991 - 05.1994Read More
Store Manager
Delchamps
11.1989 - 06.1991Read More
Mississippi Valley State University
Bachelor of Science from Criminal Justice
Read More