Mark Pfister
Summary
Driven professional with proven expertise in customer service and written communication, demonstrated at La Piazza Pizzeria and Easton Family YMCA. Excelled in building customer relationships and fostering positive environments, achieving high levels of customer satisfaction. Skilled in cash handling and team collaboration, consistently delivering results beyond expectations.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier
La Piazza Pizzeria
10.2023 - 05.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Day Camp Counselor
Easton Family YMCA
06.2023 - 08.2023
- Boosted campers'' self-esteem through positive reinforcement and recognition of their achievements.
- Contributed to a positive camp culture by modeling enthusiasm, respect, and kindness in all interactions with campers and coworkers.
- Collaborated with fellow counselors to create a cohesive team environment conducive to a successful camp experience.
- Built and maintained positive relationships with campers, staff, and families.
- Kept all camper and work areas neat, clean and organized.
Education
High School Diploma -
Kent Island High School
Stevensville, MD05.2023
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Reliability and punctuality
- Written and verbal communication
- Professionalism and Courtesy
Certification
- First Aid/CPR Certified
Timeline
Cashier
La Piazza Pizzeria
10.2023 - 05.2024
Day Camp Counselor
Easton Family YMCA
06.2023 - 08.2023
High School Diploma -
Kent Island High School
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