Sales Coordinator
Bob Wagner's Flooring America
- Coordinated sales schedules and inventory management to enhance workflow efficiency.
- Supported sales team by maintaining up-to-date product knowledge and promotional materials.
- Executed data entry for sales reports, tracking trends to inform decision-making processes.
- Assisted in preparing customer quotes and order confirmations, ensuring accuracy and timeliness.
- Cultivated relationships with clients to enhance customer satisfaction and retention.
- Negotiated contracts and pricing agreements to ensure mutually beneficial outcomes.
- Trained new team members on product knowledge and sales techniques for improved performance.
- Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
- Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
- Conferred with existing and potential customers to assess requirements and propose optimal solutions.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Utilized CRM software tools effectively for tracking client interactions, follow-ups, deals progressions.
- Presented professional image consistent with company's brand values.
- Recorded accurate and efficient records in customer database.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Built diverse and consistent sales portfolio.
- Monitored service after sale and implemented quick and effective problem resolutions.
