Mark Pittman
Tacoma,WA
Summary
Dynamic training specialist with excellent interpersonal and communication skills. Works closely with team members to design, develop and deploy effective training. Oversees instruction of several personnel, from new hires to professionals. Intrinsically motivated to contribute my expertise across various functional learning areas, including that of Diversity, Equity, and Inclusion.
Overview
10
10
years of professional experience
Work History
CYS Training Specialist
Joint Base Lewis-McChord
Tacoma , WA
2024.02 - Current
- Designed and developed training materials for new employees in the organization.
- Conducted onboarding sessions to orientate new staff members about company policies and procedures.
- Provided feedback on employee performance based on observed results during training sessions.
- Organized and facilitated classroom workshops and one-on-one coaching sessions.
- Analyzed data from pre-and post-training assessments to measure effectiveness of training programs.
- Collaborated with subject matter experts to ensure accuracy of content being delivered to trainees.
- Facilitated group discussions between participants to promote active engagement in learning activities.
- Documented all training activities including attendance records, feedback forms, surveys.
- Adapted teaching methods according to the needs of individual learners or groups.
- Maintained up-to-date records of trainee progress and provided regular updates to management team.
- Recommended changes or improvements in existing training processes as needed.
- Resolved any issues raised by participants during the training session in a timely manner.
- Encouraged open communication among participants by facilitating conversations around relevant topics related to course material.
- Ensured compliance with established safety standards when conducting hands-on demonstrations or simulations.
- Monitored, evaluated and recorded training activities or program effectiveness.
- Suggested and offered specific training programs to help workers maintain or improve job skills.
- Participated in and attended meetings or seminars to obtain information for use in training programs.
- Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.
- Maintained strong knowledge by participating in workshops, conferences, and online education classes.
Instructional Coach
Bright Horizons Family Solutions - A&B Campus
Atlanta , GA
2021.01 - 2024.02
- Supervises assigned positions, including interviewing, hiring, annual performance reviews, and overall performance management
- Aids recruitment in the development and implementation of programs geared toward staff retention and onboarding
- Collaborates and communicates through written or verbal correspondences effectively with Client and staff, building upon interpersonal relationships
- Aids in conflict resolution/management among employees, finding perspective and suitable compromises among all parties involved
- Provides resources, support, guidance, performance coaching, modeling, training, and on-site observation, and feedback to teachers in center(s)
- Problem solve by analyzing data and recognizing patterns as well as using the support of the implementation of The Pyramid Model to evaluate, identify, and recommend interventions for behavior challenges
- Works closely with the center's Lead Teachers to direct and mentor
- Leads center(s) in implementing high quality and developmentally appropriate programs
- Ensures implementation of Bright Horizons philosophy and foundational beliefs in all educational practices e.g., curriculum, inclusive and anti-bias education, and instructional practices
- Supports roll out of Education and Development initiatives in center(s)
- Maintains expertise in age group development and Bright Horizons curriculum and expected educational practices
- Uses education quality tools (e.g., World Quality Expectations, QRIS, NAEYC), to assess program and curriculum implementation and develop a plan of action for improvement
- Supports teachers in center(s) with the use of Bright Horizons' planning and child assessment tools
- Uses Education and Development materials to coordinate and facilitate professional development and training events (e.g., Professional Development Days, staff meetings)
- Supports or leads parent/family meetings
- Stay abreast of research and best practice.
- Provided professional development to teachers and administrators on instructional strategies, best practices, and implementation of curriculum.
- Facilitated collaborative teams to develop and review lesson plans with a focus on standards-based instruction.
- Observed classrooms to provide feedback to teachers regarding their teaching methods and classroom management techniques.
- Analyzed data from observations, assessments, and other sources to create action plans for improvement.
- Assisted teachers in developing differentiated instruction strategies tailored to meet the needs of all learners.
- Mentored and supported teachers on classroom teaching practices using professional development programs and instructional techniques training.
Summer Camp Coordinator/Admin Assistant
Bright Horizons Family Solutions-A&B Campus
Atlanta , GA
2017.05 - 2024.02
- Manages front desk administrative duties such as maintaining staff and teacher-student ratios, conducting closing procedures for the building, and revising and editing reports
- Mentor new employees on center expectations and procedures
- Evaluates and assess lesson plans and documentations via various Information Systems
- Manages and oversees the function of summer camp
- Encouraged positive interactions among peers by facilitating group discussions during breaks.
- Organized and managed camp activities, including arts and crafts, sports, swimming, music, drama, outdoor activities, and various other developmentally appropriate activities.
- Coordinated with parents to provide information about the camp's policies and procedures.
- Ensured a safe environment for all participants by enforcing rules and regulations of the camp.
- Provided training for new staff members on safety protocols as well as camp policies and procedures.
- Monitored camper behavior throughout the day to ensure safety standards were being met at all times.
- Collaborated with other leaders to plan weekly themes that would engage campers' interest.
Educational Coordinator
Bright Horizons Family Solutions - A&B Campus
Atlanta , GA
2018.08 - 2021.08
- Evaluated specific areas of improvement regarding learning objectives by identifying the needs of individual children and determining the feasibility of implementing changes that coincide with the curriculum.
- Communicated effectively with management to provide proper guidance and advice regarding the achievement of program measures and goals.
- Conducted timely reviews of teachers to ensure that stated objectives are met, providing coaching and additional training as necessary.
- Conducted new employee orientation, as well as mentored on center expectations and procedures.
- Managed and oversaw the day-to-day functionality of the center.
- Managed staff and teacher-student ratios.
- Developed and implemented educational programs to meet the needs of students.
- Provided support to teachers with lesson planning, instructional materials, and other resources.
- Conducted professional development workshops for staff members on classroom management strategies.
- Coordinated communication between parents, teachers, counselors, administrators, and other stakeholders involved in student education.
- Advised teachers on best practices for teaching diverse learners using data-driven instruction techniques.
- Facilitated parent-teacher conferences to discuss student progress or behavior issues.
- Drafted reports summarizing educational objectives achieved by students.
- Maintained a safe learning environment conducive to positive social interactions among students.
- Participated in the selection process of new teachers based on qualifications and experience.
Director of Virtual Learning
Bright Horizons Family Solutions - A&B Campus
Atlanta , GA
2020.08 - 2021.05
- Maintained, managed, prioritized, and multitasked projects, timeframes, lessons, and supplemented individual activities of groups of children as assigned by their virtual teacher and those created by myself.
- Maintained a dynamic web of communication among students, tutors, and virtual teachers to keep informed of virtual learning changes, schedules, assessments, progress in learning, or areas that need help.
- Maintained an active knowledge of technical learning systems and processes.
- Trained, supervised, and supported the support staff, who worked beside me within the Virtual Learning Program.
- Consulted with virtual teachers about curriculum and the best practices to implement, to ensure retention of material.
- Ensured children are present and on time for virtual lessons, while ensuring electronic devices are working properly, as well as ensuring their materials are accessible and meet program goals and objectives.
- Conducted individual and small group sessions to supplement learning with the best high-quality practices as part of our Word at Our Fingertips curriculum.
Better Together Co-President
Bright Horizons Family Solutions - A&B Campus
Atlanta , GA
2017.01 - 2018.01
- Coordinated and implemented events and activities that promote good morale within the workplace.
- Managed staff birthday celebrations
- Organized 'Parent's Night Out' and 'Parent Shopping Days,' promoting family partnership.
- Upheld and promoted the HEART principles.
Preschool Educator
Bright Horizons Family Solutions - A&B Campus
Atlanta , GA
2014.04 - 2017.05
- Actively participated with team through communication, collaboration and curriculum planning
- Facilitated regular parent conferences to discuss orientation, transition, and developmental goals and objectives.
- Documented the growth and development of the children in my care.
- Demonstrated awareness of the educational needs of the children in my care.
- Supported organizational missions, philosophies, values, goals, and policies to parents and coworkers.
- Offered and shared ideas and materials with coworkers.
- Developed and implemented creative activities to engage preschoolers in learning.
- Observed and documented children's progress using established evaluation methods, effectively assessing social-emotional, cognitive, physical, and academic development.
- Ensured compliance with state licensing standards for early childhood education programs.
- Maintained a safe and clean environment for the children at all times.
- Provided guidance on social skills development through positive reinforcement techniques.
- Established relationships with parents or guardians of each child in the program.
Education
B.A Psychology -
Georgia State University
Atlanta, GASkills
- Computer proficient
- Leadership experience
- Written and verbal communication
- Project Management/Implementation
- Interpersonal skills
- Critical Thinking and Problem Solving
- Teamwork and Collaboration
- Microsoft Office
- CYMS
- VLS
- Training Program Development/Implementation
- Needs analysis
- Performance Assessment
- Employee Development
- Classroom experience
Awards
- Bright Horizons-Awards of Excellence, Weaving the Tapestry Award, 2017 & 2021
Recognizes those who have helped lead Bright Horizons on our journey to become an even more inclusive organization by continually celebrating and embracing many cultures, backgrounds, abilities, and experiences. Honorees are recognized for contributing new ideas to enhance our diversity and inclusion efforts and achieve positive outcomes. Recipients support the success of our company by acting as resources, providing direction, and challenging assumptions. These individuals strive to create a culture that values and includes every individual and celebrates unique differences.
- Leadership Succession Group Completion, 2018
- Bright Horizons - Award of Excellence, Rising Star Award, 2014
Recognizes enthusiastic individuals who are eager to learn and have a positive attitude. These recipients are open minded, take initiative, and expand on new ideas. They willingly ask questions and demonstrate flexibility as things change. Rising Stars are recognized for their extraordinary contributions as they continue to grow and develop within their center, school, region, or department.
- Bright Horizons - Award of Excellence, Bright Way to Work Award, 2022
Honors individuals who contribute to the overall work environment by demonstrating a consistent, model work ethic. This award recognizes individuals who are proactive about improving systems and practices. They willingly collaborate and readily contribute new ideas to support our organization's commitment to high quality care and service. Recipients of the Bright Way to Work Award achieve overall positive well-being by bringing their whole selves to work while successfully integrating their personal and professional lives.
Projects
Virtual Learning Program, August 2020-May 2021
Overlooked and conducted the start-up of this program to aid in the retention of students within our center. Maintained technical systems and processes, routines, sustainable positive work environments and academic lessons and activities to contribute to a conducive space for children to learn and succeed.
Timeline
CYS Training Specialist
Joint Base Lewis-McChord
2024.02 - Current
Instructional Coach
Bright Horizons Family Solutions - A&B Campus
2021.01 - 2024.02
Director of Virtual Learning
Bright Horizons Family Solutions - A&B Campus
2020.08 - 2021.05
Educational Coordinator
Bright Horizons Family Solutions - A&B Campus
2018.08 - 2021.08
Summer Camp Coordinator/Admin Assistant
Bright Horizons Family Solutions-A&B Campus
2017.05 - 2024.02
Better Together Co-President
Bright Horizons Family Solutions - A&B Campus
2017.01 - 2018.01
Preschool Educator
Bright Horizons Family Solutions - A&B Campus
2014.04 - 2017.05
B.A Psychology -
Georgia State University
Similar Profiles
Kimberly AndersonKimberly Anderson
Site Safety Health Officer at Construct Retail Fuel Facilities Lewis Main/North | Joint Base Lewis McChordSite Safety Health Officer at Construct Retail Fuel Facilities Lewis Main/North | Joint Base Lewis McChord
Ebony MasonEbony Mason
Senior Battalion Human Resource Supervisor (S-1) at U.S. Army—Joint Base Lewis-McChordSenior Battalion Human Resource Supervisor (S-1) at U.S. Army—Joint Base Lewis-McChord
Michael Quinn-EsquedaMichael Quinn-Esqueda
Firefighter/EMT at Joint Base Lewis McChord Fire DepartmentFirefighter/EMT at Joint Base Lewis McChord Fire Department