Mark Pluhacek
Omaha,NE
Summary
Dynamic property and business management professional with a proven track record at Screen Door, LLC. Expertise in property management and innovative business development strategies led to enhanced property value and reduced maintenance costs. Strong interpersonal communication skills fostered team development and operational excellence, driving significant improvements in tenant satisfaction and business performance.
Overview
37
37
years of professional experience
Work History
Commercial and Residential Property Manager
Screen Door, LLC
Omaha, NE
10.2022 - Current
- Oversaw move-in/move-out processes, ensuring smooth transitions for both incoming and outgoing tenants.
- Regularly inspected property grounds to identify potential problems or safety hazards that required immediate attention.
- Maintained detailed records of tenant interactions, lease agreements, and maintenance requests for accurate recordkeeping.
- Reduced maintenance costs with efficient scheduling, prioritizing urgent repairs, and coordinating with contractors.
- Enhanced property value by overseeing renovation projects and recommending improvements to common areas.
- Established preventative maintenance schedules to minimize downtime of facilities while maximizing cost efficiency.
Restaurant Owner
Marks Bistro
4916 Underwood Ave, Omaha, NE
11.2001 - 10.2022
- Managed payroll, daily deposits, and cost controls.
- Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Maintained positive relationships with local community and government officials.
- Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
- Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
- Led restructuring of restaurant menu and interior design, resulting in increased customer satisfaction and profits.
- Developed and executed marketing strategies to attract new patrons, resulting in higher foot traffic and improved revenue.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Analyzed sales data to identify trends for informed decision-making related to menu adjustments or operational changes.
- Developed comprehensive employee manuals outlining operational procedures, company policies, and expectations for enhanced staff performance.
Client Services and Residential Facilities Manager
Martin Luther Homes
Omaha, NE
11.2000 - 02.2002
- Managed a team of staff and the overall operation of residential services at multiple facilities.
- Member Regional Human Rights Committee
- Staff supervision, program planning, and ensuring compliance with regulations.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Oversaw facility renovations, ensuring ADA compliance and adherence to local building codes.
Grocery Store Owner
Broadmoor Market
Omaha, NE
06.1988 - 10.2000
- Reduced operational costs with effective inventory management and streamlined purchasing processes.
- Boosted employee morale, providing comprehensive training programs and fostering a positive work environment.
- Achieved consistent growth in annual sales through strategic planning and execution of promotional events.
- Collaborated with other local businesses to create mutually beneficial partnerships, driving community engagement and support.
Education
No Degree - History, Political Science
University of Nebraska, Lincoln
Lincoln, Nebraska, NEHigh School Diploma -
Central High School
Omaha, NE05-1985
Skills
- Property management expertise
- Maintenance coordination
- Strong Oral Communication
- Innovative Business Development Strategies
- Business Management Expertise
- Entrepreneurial
- Collaborative Teamwork
- Team Development
- Workplace Professionalism
- Effective Interpersonal Communication
Accomplishments
- Co-owned and managed all operations of an established full service grocery store for over 12 years (beginning at the age of 21).
- As a member of Martin Luther Homes administration, provided complete oversite of direct care staff, residential facilities, and all operations in caring for clients with developmental disabilities -including those with traumatic brain injuries (often requiring the most challenging care, with regards to mental and behavioral health services and supported living).
- Purchased and oversaw the complete renovation of an early 1900's home in the historic Dundee neighborhood, transforming into a highly regarded and successful Omaha restaurant.
- Co-owned and operated Marks Bistro - a full service restaurant employing a staff of 40 to 50, and serving 900 to 1500 customers per week for nearly 20 years.
- Purchased and maintained seven investment properties, participating in all design decisions while acting as project coordinator on all of them and general contractor for five of them.
Timeline
Commercial and Residential Property Manager
Screen Door, LLC
10.2022 - Current
Restaurant Owner
Marks Bistro
11.2001 - 10.2022
Client Services and Residential Facilities Manager
Martin Luther Homes
11.2000 - 02.2002
Grocery Store Owner
Broadmoor Market
06.1988 - 10.2000
No Degree - History, Political Science
University of Nebraska, Lincoln
High School Diploma -
Central High School