Mark Poberesky
Baltimore,MD
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Hardworking employee enthusiastic about learning the sales field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Law Clerk
Injury Justice Law Group
Baltimore, MD
06.2021 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Increased efficiency by streamlining filing systems and organizing important documents.
Salesperson
Powerful Solutions Consultants
Palm Coast, FL
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
Assistant Mechanic
Eurotech
Baltimore, MD
07.2023 - 07.2023
- Supported lead mechanic with diagnostic tests, accurately identifying issues and providing effective solutions.
- Collaborated with team members on large scale projects, completing tasks within tight deadlines.
- Ensured high-quality services by consistently double-checking completed tasks against manufacturer guidelines.
- Assisted in complex repair jobs, developing advanced technical skills and increasing overall shop productivity.
- Took initiative in volunteering for additional responsibilities when needed, demonstrating commitment to the company''s success.
Car Detailer
Autoshine
Baltimore, MD
08.2022 - Current
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
- Ensured proper care for luxury and classic vehicles, utilizing specialized techniques and products designed specifically for these automobiles.
- Provided exceptional customer service by addressing specific concerns or requests during the detailing process.
- Completed timely and thorough car details for increased customer satisfaction and repeat business.
Education
Pikesville High School
Baltimore, MD06.2025
Skills
- Friendly, Positive Attitude
- Customer Service
- Problem-Solving
- Customer Engagement
- Objection handling
- Teamwork and Collaboration
- Organizational Skills
- Decision-Making
- Dependable and Responsible
- Customer care
- Relationship Building
- Customer Relationship Building
Certification
- First Aid/CPR Certified
Languages
Russian
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant Mechanic
Eurotech
07.2023 - 07.2023
Car Detailer
Autoshine
08.2022 - Current
Law Clerk
Injury Justice Law Group
06.2021 - Current
Salesperson
Powerful Solutions Consultants
Pikesville High School