Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mark Pomerantz

Swanton,VT

Summary

Dedicated online reseller with extensive knowledge of e-commerce platforms, payment processing and digital marketing. Proficient in utilizing various sales tools and strategies to increase revenue, identify new opportunities and drive conversions. Highly organized and detail-oriented with in-depth understanding of competitive landscape.

Overview

10
10
years of professional experience

Work History

Online Trading Card Dealer

Self
03.2023 - Current
  • Established strong relationships with suppliers to secure favorable pricing and dependable product sourcing options.
  • Boosted customer satisfaction by providing excellent service and addressing inquiries promptly.
  • Conducted retail arbitrage to build inventory for resale via online platforms.
  • Streamlined company operations by creating a comprehensive system for tracking expenses related to purchasing, storage, shipping, and advertising.
  • Streamlined order processing with efficient shipping practices, ensuring prompt delivery to customers.

Sales Associate

Home Depot
11.2021 - 05.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Trading Card Dealer

Self
01.2016 - 11.2021

Established strong relationships with suppliers to secure favorable pricing and dependable product sourcing options.
Boosted customer satisfaction by providing excellent service and addressing inquiries promptly.
Conducted retail arbitrage to build inventory for resale via online platforms.
Streamlined company operations by creating a comprehensive system for tracking expenses related to purchasing, storage, shipping, and advertising.
Streamlined order processing with efficient shipping practices, ensuring prompt delivery to customers.

Sales Associate

PETCO
01.2014 - 01.2016
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

No Degree - Undeclared

University of Colorado At Boulder
Boulder, CO

No Degree - Allied Heath

Community College of Vermont
Winooski

High School Diploma -

Ecole Classique
Metairie
06.2004

Skills

  • Customer Service
  • Listing Optimization
  • Inventory Management
  • Order Fulfillment
  • Shipping
  • Teamwork
  • Problem-Solving
  • Time Management
  • Customer Assistance
  • Reliability and punctuality
  • Relationship Building
  • Professional Appearance

Timeline

Online Trading Card Dealer

Self
03.2023 - Current

Sales Associate

Home Depot
11.2021 - 05.2022

Trading Card Dealer

Self
01.2016 - 11.2021

Sales Associate

PETCO
01.2014 - 01.2016

No Degree - Undeclared

University of Colorado At Boulder

No Degree - Allied Heath

Community College of Vermont

High School Diploma -

Ecole Classique
Mark Pomerantz