Mark Potocsky
Hilltown,Pennsylvania
Summary
Meticulous Bakery Associate offering thorough understanding of bakery operations, food and kitchen safety and customer service. Personable Bakery Associate assisting customers with orders for special occasion items and daily purchases. Skilled in using and cleaning bakery tools and equipment to perform baking tasks.
Overview
25
25
years of professional experience
Work History
Bakery Associate
Giant Food Stores
01.2022 - Current
- Ensured food safety compliance by following strict guidelines for storage, handling, and preparation of baked goods.
- Improved bakery efficiency through effective time management and prioritization of tasks.
- Consistently met or exceeded productivity goals while maintaining high-quality standards for all baked goods produced.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained proper inventory levels by conducting regular stock checks and placing timely orders when necessary.
Elderly Caretaker
Not Applicable
01.2017 - 12.2021
- Provided transportation for medical appointments, social outings, and errands as needed, enhancing overall mobility and engagement in community activities.
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Maintained clean, safe, and well-organized patient environment.
- Assisted elderly with daily living activities and physical therapies.
Online Business Owner
Self Employed Web
01.2011 - 12.2016
- Boosted online sales by implementing effective marketing strategies and optimizing website content.
- Optimized product listings with eye-catching images and persuasive descriptions, increasing conversion rates.
- Improved monthly sales with successful marketing, sales and customer relations approaches.
- Was consistent Power Seller on EBAY.
- Created engaging social media content to increase brand awareness and attract new customers.
Bankruptcy Processor
Pitney Bowes
06.2004 - 10.2009
- Delivered high-quality work under pressure, managing multiple cases at once without compromising attention to detail or accuracy.
- Maintained accurate records of client information, ensuring confidentiality and data security throughout the process.
- Examined financial statements and records to collect important details and verify calculations.
- Investigated and resolved inquiries with billing and invoicing.
- Reconciled and recorded receipts, incoming cash, and other fiscal transactions.
- Streamlined bankruptcy processing by implementing efficient workflow strategies and documentation management practices.
Records/Blueprint Clerk
Alfa Laval
08.1999 - 10.2003
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
- Edited and proofread documents for accuracy and completeness.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Maintained filing system and organized customer documents for easy retrieval of information.
Education
Some College (No Degree) - Business Administration And Management
Penn State University
Abington, PASkills
- Food Safety
- Ingredient Knowledge
- Sanitation Procedures
- Food Safety Compliance
- Quality Control
- Customer Service
- Team Collaboration
- Food Preparation
- Inventory Control
- Punctual and Reliable
- Friendly and Helpful
Additional Information
I will provide you a dependable and hard working individual, always team-oriented, but a motivated self-starter.
I am easy-going, friendly and can readily fit into any work team with ease.
Timeline
Bakery Associate
Giant Food Stores
01.2022 - Current
Elderly Caretaker
Not Applicable
01.2017 - 12.2021
Online Business Owner
Self Employed Web
01.2011 - 12.2016
Bankruptcy Processor
Pitney Bowes
06.2004 - 10.2009
Records/Blueprint Clerk
Alfa Laval
08.1999 - 10.2003
Some College (No Degree) - Business Administration And Management
Penn State University
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