MARK P. REDDISH
Summary
Proactive and goal-oriented professional with a strong ability to manage time effectively and solve problems. Recognized for reliability and adaptability, with a quick capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and make valuable contributions to organizational growth.
Overview
33
33
years of professional experience
Work History
Senior Business Development Manager / Sales Professional
College Hype
01.2018 - Current
- Initiated sales strategies by recruiting new clients through approved methods
- Established beneficial professional networks and partnerships to gain insight and campaign support resulting in long-term business relationships
- Drove business development through proactive networking and relationship-building strengths
- Increased revenue by acquiring new customers and determining the need to offer relevant products
- Implemented marketing strategies and techniques to increase revenue and customer satisfaction
- Obtained one million dollars in a combination of new /house account sales in2022-23
Operations Director
Radius Marketing Group
01.2016 - 01.2017
- Managed day-to-day operations
- Conducted daily operations meetings to ensure all concerns for the day were reported and upcoming projects were worth discussing
- Completed production plan by scheduling and assigning personnel; accomplished work results; established priorities; monitored progress; revised schedules; resolved problems; reported results of the processing flow on shift production summaries
Director, Warehouse Operations & Logistics
CLINICAL1
01.2015 - 01.2016
- Provided strong leadership and mentoring to the warehouse operation and logistics team, building a culture of collaboration, accountability, and continuous improvement
- Ensured company records, files, and documentation were completed accurately and timely
- Resolved service complaints or customer-related issues
Production Operations Manager
DST CUSTOMER COMMUNICATIONS (formerly Capital Fulfillment Groups)
01.2010 - 01.2015
- Maintained workflow by monitoring steps of the process; setting processing variables; observing control points and equipment; monitoring personnel and resources; studying methods; implementing cost reductions; developing reporting procedures and systems; facilitating corrections to malfunctions within process control points; initiating and fostering cooperation within and between departments
- Created and revised systems and procedures by analyzing operating practices, record-keeping systems, forms of control, and budgetary and personnel requirements; implementing change
- Played a key role in closing the Weymouth facility to relocate to DST Kansas City Operations while maintaining day-to-day operational functions for existing clients without interruption in service
Operations Manager
CAPITAL FULFILLMENT GROUP
01.2006 - 01.2010
- Managed consolidation of Hingham and Weymouth sites into Pembroke location in a yearlong project while overseeing day-to-day operations
- Coordinated schedules with external vendors and internal departments, equipment transport and purchase, production belt configurations, and computer programming and hookup
- Oversaw inventory management of customer-supplied and custom-printed materials to meet fulfillment needs
- Ensured compliance with roll-off dates of financial and promotional documents and monitored disposal
- Managed staff of40+ employees, payroll, and all operational logistics including courier and delivery, deadlines, and schedules
- Created a new scheduling system to document and manage daily workflow, which improved labor control and on-time project delivery percentages
- Led cross-training initiative across all job functions to increase profitability and productivity
- Facilitated daily production meetings attended by senior management
- Improved meeting outcomes by formalizing daily agendas and project presentation standards
Production Manager
J.M. PERRONE DIRECT MARKETING
01.1992 - 01.2006
- Led integration of new technology and optimization of operating processes
- The key decision maker in the selection and purchase of capital equipment and coordination of vendor installation and training
- Initiated the development of a tracking system to monitor all phases of the project life cycle
- – Major contributor to the design of a new floor plan to improve facility logistics and staff productivity
- Appointed to the Quality Control Committee and Cost Management Team, which increased profitability by implementing a system to track expenses associated with project alterations
- Recipient of numerous Instant Awards for delivering resolutions to project issues that avoided financial loss and protected account satisfaction
- Won peer-nominated Employee of the Month Awards
Education
Associate of Arts - Business
Massasoit Community College
Brockton, MA06-1991
Skills
- Sales Force Training (Online Courses)
- Human Resources Training
- OSHA Safety Training
- HAZCOM Training
- Microsoft Office (Word, Excel, Outlook)
- HRIS Systems: WorkDay/Kronos/PeopleSoft
- Customer engagement
- Key account management
Affiliations
- MIAA Basketball Official,2002 -2004
- Travel Basketball Coach, Weymouth Junior Basketball League, Weymouth, MA2011 -2018
- JV Basketball Coach/Assistant Varsity Coach, Hingham High School, Hingham, MA1998-2001
Timeline
Senior Business Development Manager / Sales Professional
College Hype
01.2018 - Current
Operations Director
Radius Marketing Group
01.2016 - 01.2017
Director, Warehouse Operations & Logistics
CLINICAL1
01.2015 - 01.2016
Production Operations Manager
DST CUSTOMER COMMUNICATIONS (formerly Capital Fulfillment Groups)
01.2010 - 01.2015
Operations Manager
CAPITAL FULFILLMENT GROUP
01.2006 - 01.2010
Production Manager
J.M. PERRONE DIRECT MARKETING
01.1992 - 01.2006
Associate of Arts - Business
Massasoit Community College
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