Mark Pritzl
Tallahassee
Summary
Results-driven professional with a solid background in data analysis and customer service. Known for exceptional attention to detail and problem-solving skills. I would like to further my career in environmental management by finding a job that I can use my expertise long-term.
Overview
20
20
years of professional experience
Work History
Addressing Customer Service Technician
Leon County Department of Development Support and Environmental Management
Tallahassee, FL
05.2018 - 05.2024
- Assigns addresses to building permits using Microsoft Access Software, property appraiser's database, development services graphic and written information
- Updates Microsoft Access databases, uses The Addresser software to prepare public notifications & Analyzes database reports to identify and reconcile address conflicts and inconsistencies
- Prepares field verification maps using ArcGIS (Ersi) software and conducts field verifications of address assignments using a County vehicle
Sales Associate
Wild Birds Unlimited
Tallahassee, FL
10.2016 - 05.2018
- Assisted customers in selecting bird feeding products, enhancing their experience and loyalty
- Maintained inventory accuracy through regular stock audits and effective merchandising techniques
- Trained new sales associates on product knowledge and customer service best practices
- Accurately managed POS sales and inventory database systems. Performed opening and closing operations
Uber Driver
Uber
02.2015 - 10.2016
- Delivered exceptional customer service, ensuring a positive rider experience consistently
- Navigated efficiently through urban settings using GPS technology, optimizing route selection
- Maintained vehicle cleanliness and safety standards to enhance passenger satisfaction
- Managed time effectively to meet high demand during peak hours, improving ride availability
Environmental Specialist III
Department of Environmental Protection, Office of Ecosystem Projects (Everglades Restoration)
3900 Commonwealth Boulevard, Tallahassee, FL 32399
10.2014 - 01.2015
- Provided technical support for Everglades restoration
Environmental Specialist
State Department of Health, Bureau of Environmental Health
4052 Bald Cypress Way, Tallahassee, FL 32399
11.2012 - 10.2014
- Implemented program evaluations on a three-year cycle to determine if all 67 Florida County Health Departments were following policies and procedures outlined in the FL Dept. of Health Technical Guide
- Used ArcGIS to produce potable well survey maps
- Coordinated potable well survey and well sampling activities with all Florida County Health Departments
Hydrogeologist and Hydrologist
Northwest Florida Water Management District
81 Water Management Drive, Havana, Florida, 32333
08.2004 - 04.2012
- Managed projects pertaining to water supply assessments, water supply planning, water resources development planning, reservoir development and wetlands impact assessment
- Developed and implemented water resource management strategies for sustainable aquifer use and preservation
- Led field investigations, utilizing advanced hydrogeological modeling software to analyze groundwater flow patterns
Education
Master of Science - Hydrogeology
North Carolina State University
Raleigh, NC12-2004
Bachelor of Science - Geology
Florida State University
Tallahassee, FL08-1993
Skills
- Developed & used groundwater models for the evaluation of groundwater resource projects
- Applied ArcGIS software for geographical analysis
- Utilized the cloud based software Accela for construction permits review and assisted Leon county citizens in the use of Accela as a portal for construction permit applications
Timeline
Addressing Customer Service Technician
Leon County Department of Development Support and Environmental Management
05.2018 - 05.2024
Sales Associate
Wild Birds Unlimited
10.2016 - 05.2018
Uber Driver
Uber
02.2015 - 10.2016
Environmental Specialist III
Department of Environmental Protection, Office of Ecosystem Projects (Everglades Restoration)
10.2014 - 01.2015
Environmental Specialist
State Department of Health, Bureau of Environmental Health
11.2012 - 10.2014
Hydrogeologist and Hydrologist
Northwest Florida Water Management District
08.2004 - 04.2012
Master of Science - Hydrogeology
North Carolina State University
Bachelor of Science - Geology
Florida State University