Mark Pupis
Alda,NE
Summary
Experienced, results-oriented professional with more than 29 years broad-based experience in Occupational Therapy. Consultative management style allows staff to remain engaged and know that their opinions count. Strong commitment to delivering top care to patients and practice innovative and research-based therapy strategies. Supportive in a medical care team environment when working with a patient with unique or customized needs. Dedication to treating all patients with respect and individualized attention. Compassionate and caring demeanor to help guide and encourage patients to success. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Operations Manager, Acute Care Therapy
Prospect Health System at Taylor Hospital
04.2021 - Current
- Assisted on creation and successful implantation of new e-documentation for EMR (Cerner)
- Responsible for supervising Physical Therapy, Occupational Therapy and Speech Language Pathology services
- Daily reporting of productivity and successful planning of staffing to maintain 90% productivity
- Coordinate staff schedules and coverage throughout both sites for weekday and weekends
- Perform Occupational Therapy evaluations and treatment for the adult population including neurological, cognitively impaired, post-operative, oncology, stroke and orthopedic impairments
- Participate in Quality Management meetings for the hospital with an interdisciplinary team to promote increased safety and quality of services throughout the system
- Orientation of PRN and fulltime staff to both facilities and new electronic documentation system
- Super User for Cerner to assist staff with new documentation practices
- Intimately involved with budget process and staffing.
Operations Manager, Acute Care Therapy
Prospect Health System at Taylor Hospital
06.2019 - 04.2021
- Responsibilities included supervising Physical Therapy, Occupational Therapy, and Speech Language Pathology
- Maintained productivity at 90% for Physical Therapy and Occupational Therapy
- Performed Occupational Therapy evaluations and treatment for the adult population including neurological, cognitively impaired, post-operative, oncology, stroke and orthopedic impairments
- Participated in Quality Management meetings for the hospital with an interdisciplinary team to promote increased safety and quality of services throughout the system (including falls meeting, Daily Check-In, Discharge Rounding, Critical Care and Patient Experience Improvement)
- Maintained staff retention 100% during COVID shut down in March 2020.
Occupational Therapy Supervisor
Crozer Keystone Health System at Taylor Hospital
05.2015 - 06.2019
- Responsibilities included supervising the delivery of Occupational Therapy services throughout the hospital
- Supervised and mentored clinical staff in relation to hospital policies and procedures, patient care, treatment techniques and best practices in accordance with Joint Commission, CARF and DOH
- Coordinated staff schedules and staff coverage for the therapy department
- Maintained interdisciplinary communication regarding program development and quality improvement with Nursing, Administration, Social Work and physicians
- Performed occupational therapy evaluations and treatment for the adult population including neurological, cognitively impaired, post-operative, oncology, stroke and orthopedic impairments
- As a clinician, supervised staff and gave technical direction with evaluation and treatment of patients
- Participated in Quality Management meetings for the hospital with an interdisciplinary team to promote increased safety and quality of services throughout the system
- Increased patient satisfaction by 25% in Press Gainey Survey for Therapy by reinforcing staff to increase customer service
- Reported directly to Director of Rehabilitation regarding operational concerns including staffing and budgets.
Occupational Therapist
Genesis Rehabilitation at Dunwoody Village
03.2010 - 05.2015
- Responsibilities included performing occupational therapy evaluations for the geriatric population including patients with neurological, cognitive, orthopedic and psychosocial diagnoses in the long term care and sub-acute rehabilitation setting
- Coordinated staffing needs with the Director of Rehab and served as clinical instructor, supervising occupational therapy students on clinical affiliations
- Implemented effective patient plans of care, providing family/caregiver training, performed ADL treatment interventions, family training, discipline specific screens, wheelchair positioning for residents, home evaluations and Power Operated Vehicle Training.
Occupational Therapist/Practice Act Liaison
HCR Manor Care
08.2003 - 03.2010
- Responsibilities included performing occupational therapy evaluations for the geriatric population including patients with neurological, cognitive, orthopedic and psychosocial diagnoses in the sub-acute setting
- Implemented effective patient plans of care, providing family/caregiver training, performing ADL treatment interventions, family training, discipline specific screens, wheelchair positioning for residents, home evaluations.
Occupational Therapist
Thomas Jefferson University Hospital – Methodist Division
09.1998 - 08.2003
- Performed occupational therapy evaluations, developed plan of cares and implemented effective treatment interventions for various patient populations and specialty areas, including neurologic, cognitive, psychosocial, geriatric, and orthopedics, in the acute care and acute rehabilitation setting
- Responsibilities included patient scheduling, ADL training, family training, adaptive equipment training, ordering of equipment
- Participated in weekly team conferences, and monthly program development conferences
- Participated in Rehabilitation Department's Performance Improvement Program.
Education
Bachelor of Science - Occupational Therapy
Temple University
01.1997
Skills
Problem-Solving
Team Leadership
Operations Management
Customer Service
Operational Efficiency
Planning and Implementation
Staff Training
Staff Development
Employee Motivation
Certification
- Arthritis Foundation Self-Help course leader, April 2001.
- CPR/AED certified
Area Of Expertise
- Health Information Management
- E.M.R application design, testing, training (clinical systems)
- Patient Evaluations
- Process Improvement Strategies to streamline and improve workflow
- Intervention Planning
- Indirect Patient Care
References
References provided upon request
Timeline
Operations Manager, Acute Care Therapy
Prospect Health System at Taylor Hospital
04.2021 - Current
Operations Manager, Acute Care Therapy
Prospect Health System at Taylor Hospital
06.2019 - 04.2021
Occupational Therapy Supervisor
Crozer Keystone Health System at Taylor Hospital
05.2015 - 06.2019
Occupational Therapist
Genesis Rehabilitation at Dunwoody Village
03.2010 - 05.2015
Occupational Therapist/Practice Act Liaison
HCR Manor Care
08.2003 - 03.2010
Occupational Therapist
Thomas Jefferson University Hospital – Methodist Division
09.1998 - 08.2003
Bachelor of Science - Occupational Therapy
Temple University
- Arthritis Foundation Self-Help course leader, April 2001.
- CPR/AED certified
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