Summary
Work History
Education
Skills
Timeline
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Mark Ratsey

Hopewell Junction,New York

Summary

Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities and coordinate customer documentation to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.

Work History

Delivery Rider

Durants Party Rentals
  • Delivered party rentals to customer residences and business offices.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Verified accuracy of all deliveries against order forms.

Online Group Owner

Self Employed
  • Grew and led a community of over 200 members, taught and helped them to profit from reselling items online.
  • Generated over $80k in group membership sales as a High School student.
  • Developed and executed online strategies for leads, sales and pricing to generate revenue.
  • Resolve customer disputes courteously to enhance customer satisfaction.
  • Conducted market research and analyzed competitors to identify opportunities and maintain competitive edge.

Education

High School Diploma -

John Jay Senior High School
Hopewell Junction, NY
06.2022

Skills

  • Customer Response
  • Customer Needs Assessments
  • Account Management and Updating
  • Project Management
  • Technical Proficiency
  • Verbal and Written Communication
  • Social Media Platforms
  • E-Commerce Strategy
  • Sales and Marketing
  • Ability to Lift 50 Pounds
  • Communication and Interpersonal Skills
  • Serve Customers

Timeline

Delivery Rider

Durants Party Rentals

Online Group Owner

Self Employed

High School Diploma -

John Jay Senior High School

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Mark Ratsey