Mark Rector
Rose Hill,NC
Overview
41
41
years of professional experience
Work History
Control Room Operator
Enviva Biomass
11.2014 - Current
- Managed crisis situations calmly under pressure, collaborating with team members to resolve problems quickly while minimizing potential impacts on operations.
- Performed emergency operations to shut down faulty equipment, maintain electric service and safeguard station machinery.
- Ensured smooth transitions between shifts by maintaining clear communication lines with colleagues and providing comprehensive briefings on relevant issues.
- Demonstrated adaptability during periods of change, embracing new technologies or methodologies to improve overall control room functionality.
- Reported complex issues and conditions to management for specialized diagnosis and repair.
- Maintained high levels of safety in the workplace through diligent observation and strict adherence to protocols.
- Inspected plant activities on screens and computers to identify and troubleshoot issues.
Assistant Superintendent
Duplin Country Club
04.2012 - 11.2014
- Responsible for assisting Head superintendent
- Maintaining the irrigations system
- Equipment Maintenance
- keeping up Golf Course aesthetics
- Maintained the pool equipment, appearance and ensuring pool water quality to county standards
- Maintained healthy turf conditions by applying proper fertilization and irrigation techniques.
- Managed inventory control processes effectively, reducing waste and ensuring availability of necessary resources for daily tasks.
- Monitored weather forecasts closely to adjust daily maintenance schedules as needed, maximizing productivity while safeguarding turf health.
Quality/Sales Manager
Golden Grove Peanut Company
08.2010 - 04.2012
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
- Assisted in inventory management and restocking to ensure products were readily available for customer
- Conducted product demonstrations and tastings to educate customers and drive sales of featured products.
- Delivered consistent revenue growth through aggressive sales tactics and strategic pricing decisions.
- Optimized inventory levels by closely monitoring demand trends and adjusting purchasing accordingly.
North American Quality Manager Headliner Devision
Guilford Performance Textiles
08.1984 - 08.2008
- Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Coordinated and oversaw periodic audits to evaluate product quality and safety and address non-conformances.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
- Led continuous improvement initiatives by actively seeking opportunities for process optimization and cost reduction.
- Increased efficiency of the QMS by regularly reviewing procedures and making updates based on changing business needs or industry advancements.
- Enhanced customer satisfaction by monitoring and addressing customer complaints promptly and efficiently.
- Developed and deployed production control plans and created work instructions and procedures.
- Provided observations, took measurements, and performed tests at various stages according to quality control plan.
- Initiated feedback loop with customers to gather insights on product quality, driving strategic improvements.
- Coordinated with R&D department to incorporate quality considerations in early stages of product development.
Education
Electrical Technology With Motor Control
James Sprunt Community Collage
Kenansville, NC05-2011
High School Diploma -
James Kenan High School
Warsaw NC06-1983
Skills
- System monitoring
- Incident reporting
- Proactive approach
- Security camera monitoring
- Situational awareness
- Stress tolerance
- Alarm management
- Process control
Timeline
Control Room Operator
Enviva Biomass
11.2014 - Current
Assistant Superintendent
Duplin Country Club
04.2012 - 11.2014
Quality/Sales Manager
Golden Grove Peanut Company
08.2010 - 04.2012
North American Quality Manager Headliner Devision
Guilford Performance Textiles
08.1984 - 08.2008
Electrical Technology With Motor Control
James Sprunt Community Collage
High School Diploma -
James Kenan High School