Summary
Overview
Work History
Education
Skills
Volunteer Experience
Professional Development
Timeline
Generic

MARK P. REDDISH

East Weymouth,MA

Summary

Proven leader in business development and operations, adept at driving growth and efficiency across various sectors. At College Hype, spearheaded initiatives that secured over $1 million in sales, showcasing expertise in demand generation and partnership management. Recognized for exceptional mentoring and strategic insight, blending competitive intelligence with a collaborative approach to exceed objectives.

Overview

33
33
years of professional experience

Work History

Senior Business Development Manager / Sales Professional

College Hype
Weymouth, USA
01.2018 - Current
  • Initiated sales strategies by recruiting new clients through approved methods
  • Established beneficial professional networks and partnerships to gain insight and campaign support resulting in long-term business relationships
  • Drove business development through proactive networking and relationship-building strengths
  • Increased revenue by acquiring new customers and determining the need to offer relevant products
  • Implemented marketing strategies and techniques to increase revenue and customer satisfaction
  • Obtained one million dollars in a combination of new /house account sales in 2022-23

Operations Director

Radius Marketing Group
Rockland, USA
01.2016 - 01.2017
  • Managed day-to-day operations
  • Conducted daily operations meetings to ensure all concerns for the day were reported and upcoming projects were worth discussing
  • Completed production plan by scheduling and assigning personnel; accomplished work results; established priorities; monitored progress; revised schedules; resolved problems; reported results of the processing flow on shift production summaries

Director, Warehouse Operations & Logistics

CLINICAL 1
Weymouth, USA
01.2015 - 01.2016
  • Provided strong leadership and mentoring to the warehouse operation and logistics team, building a culture of collaboration, accountability, and continuous improvement
  • Ensured company records, files, and documentation were completed accurately and timely
  • Resolved service complaints or customer-related issues

Production Operations Manager

DST CUSTOMER COMMUNICATIONS (formerly Capital Fulfillment GroupFG)
Weymouth, USA
01.2010 - 01.2015
  • Maintained workflow by monitoring steps of the process; setting processing variables; observing control points and equipment; monitoring personnel and resources; studying methods; implementing cost reductions; developing reporting procedures and systems; facilitating corrections to malfunctions within process control points; initiating and fostering cooperation within and between departments
  • Created and revised systems and procedures by analyzing operating practices, record-keeping systems, forms of control, and budgetary and personnel requirements; implementing change
  • Played a key role in closing the Weymouth facility to relocate to DST Kansas City Operations while maintaining day-to-day operational functions for existing clients without interruption in service

Operations Manager

CAPITAL FULFILLMENT GROUP
Weymouth, USA
01.2006 - 01.2010
  • Managed consolidation of Hingham and Weymouth sites into Pembroke location in a yearlong project while overseeing day-to-day operations
  • Coordinated schedules with external vendors and internal departments, equipment transport and purchase, production belt configurations, and computer programming and hookup
  • Oversaw inventory management of customer-supplied and custom-printed materials to meet fulfillment needs
  • Ensured compliance with roll-off dates of financial and promotional documents and monitored disposal
  • Managed staff of 40+ employees, payroll, and all operational logistics including courier and delivery, deadlines, and schedules
  • Created a new scheduling system to document and manage daily workflow, which improved labor control and on-time project delivery percentages
  • Led cross-training initiative across all job functions to increase profitability and productivity
  • Facilitated daily production meetings attended by senior management
  • Improved meeting outcomes by formalizing daily agendas and project presentation standards

Production Manager

J.M. PERRONE DIRECT MARKETING
Hingham, USA
01.1992 - 01.2006
  • Led integration of new technology and optimization of operating processes
  • The key decision maker in the selection and purchase of capital equipment and coordination of vendor installation and training
  • Initiated the development of a tracking system to monitor all phases of the project life cycle
  • − Major contributor to the design of a new floor plan to improve facility logistics and staff productivity
  • Appointed to the Quality Control Committee and Cost Management Team, which increased profitability by implementing a system to track expenses associated with project alterations
  • Recipient of numerous Instant Awards for delivering resolutions to project issues that avoided financial loss and protected account satisfaction
  • Won peer-nominated Employee of the Month Awards

Education

Associate of Arts - Business

Massasoit Community College
Brockton, MA
06-1991

Skills

  • Demand generation
  • Lead prospecting
  • Pricing strategy
  • Sales closing
  • Competitive intelligence
  • Partnership management

Volunteer Experience

  • Martin Richard Foundation, Boston, MA, 01/01/18, Present, Provided apparel and promotional needs and coordinated event merchandise, Worked various events as a greeter, laborer, and ticketer, Attended monthly meetings for upcoming events/responsibilities
  • Flutie Foundation for Autism, Framingham, MA, 01/01/18, Present, Assisted families with sales of merchandise for Autistic family members, Set up / break down of events, Assisted with merchandise sales and concepts

Professional Development

  • Sales Force Training ( Online Courses )
  • Human Resources Training
  • OSHA Safety Training
  • HAZCOM Training
  • Microsoft Office (Word, Excel, Outlook)
  • HRIS Systems: WorkDay/Kronos/PeopleSoft

Timeline

Senior Business Development Manager / Sales Professional

College Hype
01.2018 - Current

Operations Director

Radius Marketing Group
01.2016 - 01.2017

Director, Warehouse Operations & Logistics

CLINICAL 1
01.2015 - 01.2016

Production Operations Manager

DST CUSTOMER COMMUNICATIONS (formerly Capital Fulfillment GroupFG)
01.2010 - 01.2015

Operations Manager

CAPITAL FULFILLMENT GROUP
01.2006 - 01.2010

Production Manager

J.M. PERRONE DIRECT MARKETING
01.1992 - 01.2006

Associate of Arts - Business

Massasoit Community College

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