Mark Reeb
Indianapolis ,IN
Summary
Dynamic professional with extensive experience. A proven track record in inventory management and team leadership. Skilled in cycle counting and fostering collaboration, I have successfully reduced downtime and improved operational efficiency. Adept at problem-solving, I ensure accuracy in records and maintain a safe working environment.
Overview
26
26
years of professional experience
Work History
Grocery Inventory Clerk
Meijer
03.2024 - Current
- Maintained inventory count, tracked usage, and documented variances.
- Assisted in physical inventories, verifying counts against existing records for improved accuracy in reporting data.
- Facilitated smooth communication between departments regarding inventory needs and adjustments, leading to better overall efficiency in operations.
- Completed physical inventory counts each week.
- Collaborated with team members to achieve a well-coordinated inventory management system.
- Maintained a safe working environment by adhering to warehouse safety regulations and guidelines.
Customer Service Representative
Lowe's
04.2024 - 02.2025
- Resolved customer concerns with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Senior Operator
Eli Lilly
01.2023 - 07.2023
- Reduced downtime for equipment maintenance by conducting regular inspections and proactive repairs.
- Developed strong relationships with both internal departments and external vendors/suppliers for better coordination and seamless operations.
- Assisted in troubleshooting technical issues that arose during production runs, working closely with engineers to identify root causes and implement solutions.
- Contributed to the development of new operational strategies, collaborating with management on process improvements.
- Conducted safety inspections and instructed all workers to follow procedures to avoid mishaps and accidents.
- Maintained accurate records of production data and generated reports for management review on a regular basis.
Shipping Clerk
Siemens Healthineers
08.1999 - 12.2022
- Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
- Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
- Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Assisted in training new employees on company shipping policies and procedures, promoting consistent quality across the team.
- Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
- Maintained accurate inventory records, ensuring seamless order processing and shipment tracking.
Education
High School Diploma -
Speedway High School
Speedway IN08-1995
Skills
- Microsoft office
- Shipping and receiving
- Picking and processing
- Cycle counting
- Warehouse operations
- Order picking and processing
- Forklift operation
- Storage organization
- Inventory auditing
- Product identification
- Inventory cycle counting
- Product pulling
- Teamwork and collaboration
- Audit processes
Timeline
Customer Service Representative
Lowe's
04.2024 - 02.2025
Grocery Inventory Clerk
Meijer
03.2024 - Current
Senior Operator
Eli Lilly
01.2023 - 07.2023
Shipping Clerk
Siemens Healthineers
08.1999 - 12.2022
High School Diploma -
Speedway High School