Mark Reilly
Sales Operations Professional And Senior Program Manager
Little Elm,TX
Summary
Accomplished, results driven professional focused on the planning and implementing cloud and clint/server Oracle and SalesForce CPQ systems. Certified in Project Leadership, Management and Communications by George Washington University with over 25 years’ experience leading a worldwide, multiple routes to market, Opportunity to Order environment. Known for creating, deploying driving adoption of scalable and effective solutions to complex and conflicting business requirements. Proven ability to create and manage cross-geography virtual teams delivering on time and budget, with better than projected results. Versatile Senior Manager specializing in [Area] and skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency. History of cultivating an open culture with free exchange of information. Pursuing new professional challenges with a growth-oriented company.
Overview
24
24
years of professional experience
3
3
Certifications
Work History
Worldwide Acquisition Senior Manager Opportunity to Order Integration
HEWLETT PACKARD, HOUSTON, TX
- Managed CPQ, Knowledge Engineering Services, Customer Relationship Management, Pricing, Proposal Content Management and Regional Bid Desks
- Engaged during due diligence phase to design operational integration strategy, build timelines and budgets
- Developed strategy for integration with Finance, Business Unit, Legal, IT, Facilities, and other support areas
- Reduced acquisition integration time by over 75%, while increasing the speed, quantity, and variety of acquisitions
- Identified talent and integrated into team and process, balancing supply and demand and utilizing on and offshore combinations to maximize quality while reducing time to market and overall cost structure
- Completed 19 acquisitions.
Senior Manager WW Sales Operations Process and Tools
HEWLETT PACKARD, HOUSTON, TX
- Managed team of senior subject matter experts in the value configuration and quote tools and processes for direct and indirect Routes to Market
- Increased orders processed via go forward tools from USD$1B/month to USD$3B/month
- Retired 60% of legacy configuration tools, reducing IT and Business support costs by several million USD per year, improving sales operation efficiency (Opex), user satisfaction and allowing for better cross selling
- Built the WW Sales Operations Plan of Record for three fiscal years and designed the major Business Process Optimization requirements
- This resulted in a five-year strategic plan approved by the Executive Committee.
Director, International Web Enabled Business
HEWLETT PACKARD, HOUSTON, TX
- Directed integration of pre-merger HP/Compaq tool sets for corporate global accounts
- Work includes over 30 existing tools covering five major categories and over 150 people in all geographies
- Designed and executed revamped International System Reseller network which increased sales via this channel from US$250 M to US$1.2B in first year after conversion
- Created processes and procedures in compliance which improved employee productivity by over 430%
- Built strategy to transition sales relationship and qualification process which increased sales closes by 48%.
Delivery Director/CPQ and Merger Integration
Brillio. LLC
11.2023 - 5 2024
- Directed Organizational Change Management and SF CPQ integration involving companies in B2C scenario
- Designed and directed end to end CPQ merger deployment and rebranding in Oracle CPQ B2B scenario
- Repaired relationship with B2B/B2C client, moving from threat of contract cancellation to +400% increased Run rate to +$2.5 million in just 4 months
- Removed competitor by taking over CPQ maintenance, Test Script Automation and designing CPQ migration from Conga.
CPQ Specialist Master/Agile Program management
Deloitte Digital Consulting
Dallas, TX
12.2021 - 03.2023
- Designed the SalesForce CPQ+ environment and product structure for the split of IBM Watson Health and the Palo Alto Networks brown field CPQ migration from a legacy BMI environment
- Developed and implemented an integration of multiple acquired companies into a go forward Salesforce CPQ/SAP hybrid platform
- Oversaw requirements documentation, SIT and User Acceptance testing
- Wrote and documented the guided selling/demand shaping flows and hierarchies.
Merger and Integration Sales Operations/CPQ/CRM/PRM Senior Program Manager
INDEPENDENT CONSULTING, HOUSTON, TX
06.2019 - 12.2021
- Integration of hardware manufacturer acquired by horizontally integrated IT solution company
- 14-month engagement managing multiple teams across the geos and BUs
- Worked in Clean Room on due diligence on 4 acquisitions for 3 clients from June 2019 to July 2021, assessing scope of work under NDA conditions
- Average of 3 months per engagement
- All projects were delivered on time and within projected costs.
Worldwide CPQ Senior Program, Implementation Manager
HEWLETT PACKARD, HOUSTON, TX
09.1999 - 04.2019
- Developed and Program Managed a multi-year Global program migrating to an Internal CPQ/Salesforce CRM environment, impacting over 20,000 users in 172 countries and 15 languages
- Replaced over 15 legacy CPQ tools into single integrated architecture responsible for $24B in annual sales
- Increased WW Configurations by 400%+, moving channel partners into an end-to-end cloud environment
- Enabled 'Touch Free' quotes to grow from 5% to 85%, reducing average quote time from days to hours
- Managed cross geographic, business unit direct and indirect sales requirements into a cohesive Pan HPE strategy
- Designed integrated configuration and quoting environments and expanded it to a multi-language experience to enable sales self-service, collaboration reduce turnaround time and improve customer satisfaction
- Managed a WW virtual team of business resources and coordinated with WW IT teams.
Education
Bachelor of Arts (BA) - Political Science and Economics - Cum Laude -
St. Olaf College - Northfield, MN
Skills
Strategic Planning
Specialities
- 23 years with Oracle, SalesForce, Steel Brick, Big Machines CPQ
- Agile/ Lean 6 Sigma/Kaizen
- 19 + Successful Design to Adoption CPQ Implementations
- Deployment Design
- 18 + Years with B2B, B2C, Manufacturing and Services
- Multi-Vendor Program Management
- 25 + Years in Sales
- Merger and Acquisition Integration
- 20 + Years Managing Complex Transformations (OCM)
- Project Management Certification
- Product Development and Alignment with RTMs
- MS Project, Jira, Word, Excel
Languages
Spanish
Professional Working
Certification
Salesforce Certified Business Analystst
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Software
Jira
Salesforce
Excel
Slack
ALM
Word
Project
Teams
Interests
Amateur Athletics
Travel
Learning
Work Preference
Work Type
Contract WorkFull TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Company CultureWork from home optionPersonal development programsWork-life balanceWebsites
Timeline
Delivery Director/CPQ and Merger Integration
Brillio. LLC
11.2023 - 5 2024
CPQ Specialist Master/Agile Program management
Deloitte Digital Consulting
12.2021 - 03.2023
Merger and Integration Sales Operations/CPQ/CRM/PRM Senior Program Manager
INDEPENDENT CONSULTING, HOUSTON, TX
06.2019 - 12.2021
Worldwide CPQ Senior Program, Implementation Manager
HEWLETT PACKARD, HOUSTON, TX
09.1999 - 04.2019
Bachelor of Arts (BA) - Political Science and Economics - Cum Laude -
St. Olaf College - Northfield, MN
Worldwide Acquisition Senior Manager Opportunity to Order Integration
HEWLETT PACKARD, HOUSTON, TX
Senior Manager WW Sales Operations Process and Tools
HEWLETT PACKARD, HOUSTON, TX
Director, International Web Enabled Business
HEWLETT PACKARD, HOUSTON, TX
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