Mark Rhodes
San Antonio,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
37
37
years of professional experience
Work History
PRS Expeditor at BAMC
Southern Foodservice Management Inc.
06.2022 - Current
- Provide meals to approximately 150-200 patients by delivery.
- Assist with training of new servers.
- Displayed enthusiasm and promoted excellent service to patients.
- Communicate to management of any changes in dietary needs for patients.
- Served as POC to manage the team members delivering meals, picking up dirty trays, break/lunch schedules, and chore duties.
- Performed tasks in a professional, caring, and friendly manner.
- Maintained energy and enthusiasm in a fast-paced environment.
Elderly Caregiver
Elmcroft Of Windcrest Senior Living
01.2020 - 07.2021
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
Franchise Owner
Merry Maids
06.1996 - 03.2018
- Managed daily cash flow effectively while adhering to company guidelines on deposits, expenditures, account reconciliations.
- Managed labor, inventory and overhead costs effectively to maintain business profitability.
- Recruited and trained high-quality staff, resulting in increased customer satisfaction and loyalty.
- Oversaw payroll, business planning and marketing for franchise operations.
- Recruited and developed successful leadership staff to handle day-to-day business operations.
- Successfully resolved customer issues with diplomacy and professionalism, ensuring repeat business from satisfied clientele.
- Maintained a clean, safe environment for both customers and employees through regular inspections and adherence to health code regulations.
- Trained and motivated employees to perform daily business functions.
- Managed day-to-day business operations.
Marketing Director
Word, Inc.
09.1987 - 04.1996
- Developed comprehensive marketing plans in alignment with overall business goals and objectives.
- Oversaw the creation of compelling marketing materials, including brochures, presentations, and social media content.
- Directed trade show participation, maximizing exposure for company products and services.
- Managed annual marketing budget, ensuring cost-effective allocation of resources for maximum impact.
Education
Bachelor Of Arts - Politial Science / Business
Baylor University
Waco, TX05.1987
Skills
- Team Member Training
- Customer service
- Strong Organization
- Food presentation
- Issue Resolution
- Kitchen Operations
- Quality Control
- Scheduling
Timeline
PRS Expeditor at BAMC
Southern Foodservice Management Inc.
06.2022 - Current
Elderly Caregiver
Elmcroft Of Windcrest Senior Living
01.2020 - 07.2021
Franchise Owner
Merry Maids
06.1996 - 03.2018
Marketing Director
Word, Inc.
09.1987 - 04.1996
Bachelor Of Arts - Politial Science / Business
Baylor University