Mark Rice
Hixson
Summary
Results-driven professional seeking a business management role to apply my strengths in client relationship development, with the goal of increasing revenue and maximizing profitability.
Overview
41
41
years of professional experience
1
1
Certification
Work History
CEO
Pathway Credit Union
11.2019 - Current
- Strategic Financial Growth: Increased new membership and in-house loans, achieving an impressive 87% loan-to-shares percentage, contributing to higher net profit and strengthened net worth.
- Technological Innovation: Led the development of a modern online banking portal, enhancing user accessibility and engagement while driving business growth.
- Executive Leadership: Managed overall corporate operations and resources, ensuring seamless functionality and compliance with financial regulations.
- Regulatory Expertise: Served as the primary liaison between the board of directors, TN Department of Financial Institutions, and National Credit Union Administration, ensuring alignment with industry standards.
- Professional Credentials: Holds a current NMLS State License and Federal NMLS Registration, demonstrating expertise in financial management and regulatory adherence.
Senior Personal Banker IV
SunTrust Bank
05.2017 - 07.2019
- Generated:
- 1. 5 million in HELOC loans
- 2. 7 million investment asset inflow from outside financial institutions
- 3. 5 million in small consumer “Lightstream.com” loans
- Submitted an average of 15 credit card applications per month
- Managed portfolio of 850 clients
- Top performing personal banker in local market
General Manager (GM)
TMX Finance
08.2015 - 07.2017
- Increased client base by 50%
- Improved profits by 25%
- Managed and train staff
- Managed client base of 700+ accounts
- Developed over 70 referral business accounts
CEO/President/Owner
MSR Management Group Inc.
03.1984 - 08.2015
- Launched US Health Distributors increasing customer base to over 12,000 clients Achieved $200 million in sales
- Developed nationwide call center utilizing IBM CallPath software
- Managed staff of 60+
- Implemented CRM management software
- Established IBM AS/400 mainframe
- Negotiated supplier contracts
Education
Diploma - Automotive Management
General Motors Institute
Flint, MI12.1975
Skills
- Effective decision making
- Operational excellence
- Customer focus
- Strategic visioning
- Relationship and team building
- Service delivery oversight
Certification
- Bradley County Notary
- September 2020 to September 2024
- Driver's License
- Motorcycle License
Timeline
CEO
Pathway Credit Union
11.2019 - Current
Senior Personal Banker IV
SunTrust Bank
05.2017 - 07.2019
General Manager (GM)
TMX Finance
08.2015 - 07.2017
CEO/President/Owner
MSR Management Group Inc.
03.1984 - 08.2015
Diploma - Automotive Management
General Motors Institute
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