Mark Richardson

• Assigned to first to market team focused on micro-fulfillment centers and drone delivery initiatives enabling online pickup and delivery.
• Selected to East Region remodel project team due to market and region complexity.
• Ensured project delivery through enterprise collaboration across supply chain, operations, store design, procurement, legal, compliance, and finance departments.
• Develop and present project roadmap, budgets, and milestones to governance committees consisting of SVP, VP and senior leadership ensuring project buy-in and success.
• Lead project walks with Regional VP, Market Managers, and Store Managers.

• Led collaboration between Walmart Supply Chain and Realty to deliver in store automated pick, sort, and delivery systems to streamline in store OPD operations.
• Managed projects across multiple automation vendors including Alert Innovations, Dematic, and Fabric.

Project Management of 1,000+ Walmart realty projects including online pickup & delivery, remodels, ground up new stores, and fuel stations.

• Directed strategic planning and launch of $150MM in-store retail platform for Sam’s Club.
• Led HQ Client Services team servicing Walmart and Sam's Club corporate accounts.
• Partnered with Walmart & Sam’s Club merchants, replenishment, and marketing departments driving activation of brand strategy at retail.
• Leveraged Retail Link, syndicated data, and proprietary systems to analyze sales trends and provide recommendations to clients through fact-based selling.
• Built CPG client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.

• Headquarter client management covering Walgreen’s, Spectrum Brands, and Johnson & Johnson retail accounts.
• Team leadership and development of 200+ full time and part time employees.
• Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.

• Partnered with HP Professional Services on design and implementation of solutions to reduce inventory, improve flow of goods, and automate customer sales and service execution.
• Led the deployment of enterprise routing systems for warehouse and branch facilities reducing transportation cost by 6% annually.

• Directed implementation of supply chain systems focusing on logistics, demand planning, and procurement.
• Directed the project planning and execution phases of implementations utilizing project management methodologies.
• Client engagements included John Deere & Co., Sara Lee, and Verizon.
• Instructor for JDA University.
• Project of the year award winner for Sara Lee implementation.