Mark Richardson-Hardey
Houston
Summary
Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
12.2024 - Current
- Prepared and served a variety of coffee beverages, ensuring quality and consistency.
- Maintained cleanliness and organization of workstations to meet health standards.
- Assisted customers with menu selections, providing recommendations based on preferences.
- Operated espresso machines and other equipment with attention to detail and safety protocols.
Coffee Shop Manager
Mazajj Organic Coffee
06.2024 - 07.2024
- Oversaw daily operations, ensuring efficient service and customer satisfaction.
- Trained and mentored staff on coffee preparation techniques and customer engagement.
- Managed inventory levels, implementing stock control measures to reduce waste.
- Developed and maintained relationships with suppliers for quality product procurement.
Assistant Chef
Micheaux
02.2024 - 05.2024
- Assisted in preparation and presentation of high-quality dishes in fast-paced kitchen environment.
- Collaborated with head chef to create daily specials reflecting seasonal ingredients.
- Maintained cleanliness and organization of workstations to adhere to health and safety standards.
- Supported inventory management by tracking stock levels and assisting with ordering supplies.
Operations Team Member
LA Fitness
05.2022 - 10.2022
- Managed front desk operations, ensuring smooth check-in and check-out processes for gym members.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of reception area, enhancing overall gym environment.
- Assisted in membership sales by explaining services and promotions to potential clients.
- Handled incoming calls professionally and efficiently, addressing inquiries and scheduling appointments.
Education
Bachelor of Science - Computer Science
Wharton County Junior College
Sugar Land, TX11-2026
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Active listener
- Cleanliness
- Exceptional customer service
- Team leadership
- Decision-making
- Excellent memory
- Professional demeanor
- Performance improvement
Accomplishments
- Ran in the top [Number] in basketball for blocked shots and blocks per game.
Timeline
Barista
Starbucks
12.2024 - Current
Coffee Shop Manager
Mazajj Organic Coffee
06.2024 - 07.2024
Assistant Chef
Micheaux
02.2024 - 05.2024
Operations Team Member
LA Fitness
05.2022 - 10.2022
Bachelor of Science - Computer Science
Wharton County Junior College
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