Mark Rivera
Buda
Summary
Results-driven professional leads, motivates and collaborates with teams of mechanics. Experienced in troubleshooting and diagnosing repair issues. Committed to implementing best practices and standards to deliver customer satisfaction.
Overview
14
14
years of professional experience
Work History
End of Line Repair Technician (Cyber Truck)
Tesla
10.2023 - Current
- Diagnose and repairing of EV communication issues on new to industry architecture.
- Verified HV repairs and successful communications between gateways and ether loop systems
- Utilized a variety of tools and diagnostic equipment to complete repairs.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Increased repair success rates, utilizing advanced troubleshooting techniques and tools.
Nissan Master Technician
South Austin Nissan
02.2019 - 10.2023
-ASE Certified in all specialty areas
-Nissan Certified Technician
- Improved vehicle performance by conducting comprehensive diagnostics and identifying root causes of issues.
- Boosted overall shop productivity by mentoring junior technicians, sharing knowledge, tips, and tricks to improve their skillsets quickly.
Automotive Service Technician
Town North Nissan
10.2010 - 01.2019
- Diagnose, Repair and Evaluate all areas of vehicles including heavy electrical diagnosis, powertrain diagnosis, heavy line maintenance and repair
- Main line service technician duties and repairs
- Used car senior service technician repairs and maintenance.
Education
Automotive Repair Certifications - Automotive Technology
Universal Technical Institute of Texas Inc
Houston, TX12.2010
High School Diploma -
Pflugerville High School
Pflugerville, TX05.2009
Skills
- Coaching abilities
- Line Management
- Training and mentoring
- Complex Problem-Solving
- Processes and procedures
- Advanced Electrical Diagnostic Skills
Schools Attended
- Universal Technical Institute, 05/01/10, Basic Automotive Technology
- Pflugerville High School, 05/01/15, Automotive Education and Training
Work Summary
- South Austin Nissan, Master Nissan Technician, 02/01/19, 10/20/23
- Town North Nissan, Automotive Service Technician, 10/04/10, 01/31/19
References
Nathan Hendricks, Town North Nissan, Internal Service Advisor, (512) 773-7098
Timeline
End of Line Repair Technician (Cyber Truck)
Tesla
10.2023 - Current
Nissan Master Technician
South Austin Nissan
02.2019 - 10.2023
Automotive Service Technician
Town North Nissan
10.2010 - 01.2019
Automotive Repair Certifications - Automotive Technology
Universal Technical Institute of Texas Inc
High School Diploma -
Pflugerville High School