Mark Robbins
6113 Cherry Hill Circle,Pace FL
Summary
Drives consistent customer and revenue growth with strong networking and prospecting skills. Proven ability to convert leads into customers, keep accounts serviced and maintain competitive sales numbers. Excellent relationship building. communication and multitasking abilities.
Overview
15
15
years of professional experience
Work History
Sales Representative
Fenix Parts
Pensacola, FL
05.2023 - Current
- Listen to customer needs to identify and recommend best products and services.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Provide every customer with comprehensive assistance through merchandise selection and completion of purchases.
- Coordinate with logistics teams to ensure the timely delivery of products to customers.
- Develop and maintain relationships with customers to ensure repeat business.
ACCOUNT EXECUTIVE
MEDIACOM BUSINESS
Milton, FL
06.2021 - 05.2023
- Establish and maintain good public relations and networking within the community to develop business.
- Drive new business development and client acquisition through cold calling, lead generation, and exceptional service.
- Seek out key decision-makers and tailor solutions to address business challenges, improving customer interest and retention by more than 77%.
- Cross-sell additional products and services at least 25% to increase profitability within accounts.
SMALL BUSINESS SECURITY SPECIALIST
COX BUSINESS SECURITY
Tucson, AZ
10.2017 - 06.2021
- Generated new business through networking, cold calling, internet resources, targeting specific clients, and actively following through on company leads.
- 45-50 calls are logged per day, with 82% of potential buyers accepting meetings following a series of contacts, averaging 4 opportunities per day and 10 appointments per week.
- Conduct face-to-face site visits, assessing needs, demonstrating products, and recommending strategic solutions, earning credibility and trust.
- Educate customers on product features and technical details, highlighting features that set products and services apart from competitors, and improving the 62% close rate.
- Consistently increase revenue by 10-30% by upselling and cross-selling products.
SMALL BUSINESS SECURITY SPECIALIST
Protection 1 Security Solutions
Tucson, AZ
04.2016 - 06.2017
- Landed new accounts through consistent combination of perseverance and dedicated cold calling, with acceptance of at least 1/2 of potential prospects.
- Identified customer needs and developed competitive advantages, offering promotions and relevant product solutions that met or exceeded customer expectations.
- Fostered relationships, expanded customer base, enhanced loyalty and retention with 25-30% of new business coming from existing customers.
SMALL BUSINESS SECURITY SPECIALIST
Tyco Integrated Security
Tucson, AZ
11.2015 - 04.2016
- Networked in community, obtained referrals from customers, utilized sales techniques such as follow-up calling to increase pipeline, turning more non-buyers in to buyers.
- Reviewed business packages and offered expert advise on available products and service that outperformed the competition, improving bottom line.
- Kept personal relationships with clients through frequent visits.
SMALL BUSINESS SECURITY SPECIALIST
ADT SECURITY SYSTEMS
Tucson, AZ
03.2010 - 11.2015
- Exceeded sales quotas, setting higher goals and aligning personal ambitions with work objective, yielding 5-8% more revenue per year.
- Negotiated prices, offering concessions to drive sales yet preserved profitability and company brand.
- Stayed current on industry trends and changes, strengthened produce and service knowledge and participated in professional development programs improving sales potential.
Skills
- B2B and B2C Sales
- Territory Sales
- Lead Generation
- Prospecting/Qualifying Skills
- Hunter/Farmer Sales Strategies - Cold Calling
- Product Knowledge - Sales Force - Dynamics
Affiliations
- Member, Santa Rosa Chamber of Commerce (2021-2023)
- Member, Leadership Santa Rosa County (2021-2023)
Additional Information
UNITED STATES NAVY, USN SUBMARINE TORPEDOMAN
Qualified as top recruit to train as submariner, maintained top-secret security clearance, performed organizational and intermediate level maintenance on underwater ordinance.
Timeline
Sales Representative
Fenix Parts
05.2023 - Current
ACCOUNT EXECUTIVE
MEDIACOM BUSINESS
06.2021 - 05.2023
SMALL BUSINESS SECURITY SPECIALIST
COX BUSINESS SECURITY
10.2017 - 06.2021
SMALL BUSINESS SECURITY SPECIALIST
Protection 1 Security Solutions
04.2016 - 06.2017
SMALL BUSINESS SECURITY SPECIALIST
Tyco Integrated Security
11.2015 - 04.2016
SMALL BUSINESS SECURITY SPECIALIST
ADT SECURITY SYSTEMS
03.2010 - 11.2015
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