Mark Roberts

Assisted prospective buyers in accessing needs to determine the right vehicle for their needs and budget.

Handled internet inquiries nd facilitated setting appointments for in store visits

Processed all paperwork required for the sale.

Made sure the buyer understood how to operate all the features pertaining to the vehicle.

Followed up with the customer to make sure everything was great with the vehicle and to see if they had any questions or concerns.

Handled c-ustomerswith the Costco buyers program

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Led a successful sales team by providing motivational coaching and performance-based incentives.

Assisted buyers in the business community in making their automobile purchases seamless

Prepared and delivered company vehicles.

Negotiated and delivered cars to leasing companies