Kelley Robertson
Trussville,AL
Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Assistant Manager
Hobby Lobby
Trussville, AL, AL
10.2021 - Current
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Operations and Finance Manager
The Button Farm Club(online Retailer) *remote Work
Tahlequah, OK
01.2021 - 10.2021
- Partnered with vendors and suppliers to effectively manage and budget for inventory.
- Evaluated upcoming program plans to help save 8% over LY costs
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to customer requests resulting in a decrease of 11.5% return/refund rate over LY
- Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives and fulfilling sales orders .
- Implemented policies and standard operating procedures for continuous improvement.
- Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
- Reviewed financial reports each day and investigated variances with accounting staff to keep records accurate.
- Identified and resolved unauthorized, unsafe or ineffective practices by inspecting production areas regularly.
Operations and Finance Manager
Tahlequah Area Chamber Of Commerce
Tahlequah, OK
09.2016 - 01.2021
- Coordinate and directed all financial planning, budgeting, procurement, or investment activities of all or part of organization during shutdown from COVID and stabilized financial future of Chamber.
- Developed internal control policies, guidelines, and procedures to prevent monetary loss due to lack of any controls ( embezzlement of funds that occurred prior to my return)
- Maintain current knowledge of organizational policies and procedures, federal and state policies and directives, and current accounting standards.
- Prepare or direct preparation of financial statements, business activity reports, financial position forecasts, annual budgets, or reports required by regulatory agencies.
- Analyze all financial details of past, present, and expected operations to identify development opportunities and areas where improvement is needed.
- Receive, record, and authorize requests for disbursements in accordance with company policies and procedures.
- Compute, withhold, and account for all payroll deductions.
- Conduct or coordinate audits of company accounts and financial transactions to ensure compliance with state and federal requirements and statutes.
- Receive cash and checks and make deposits.
- Developing Objectives and Strategies.
- Monitoring and Controlling Resources.
- Organizing, Planning, and Prioritizing Work.
- Documenting/Recording Information.
Operations Manager
Childers Medical Group
Tahlequah, OK
10.2005 - 09.2016
- Devised processes to boost long-term business success and increase profit levels.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Collaborated with process owners to refine procedures, devise best practices and correct quality audit findings.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Developed and optimized organizational systems to boost efficiency and keep operations scalable and agile for changing demands.
Operations and Finance Manager
Tahlequah Area Chamber Of Commerce
Tahlequah, OK
04.2001 - 10.2005
- Same work description as listed above.
- Was Interim Director for 5 months to assist with transition.
District Invoice/UPC Office Coordinator
Wal-Mart Stores Inc.
Greece ( Rochester ), Tallahassee, NY, FL
07.1992 - 11.2000
Assistant Club Manager
Sam's Club ( Wal-Mart Stores, Inc.)
Orlando, Florida
09.1990 - 01.1992
District Manager Special Divisions
Wal-Mart Stores, Inc.
Central Florida Region, Florida
06.1987 - 09.1990
Education
Bachelor of Arts - Completed 27 Credits Toward A BA in Dance Mngmt.
Florida School Of Arts
Palatka, FLHigh School Diploma - General Studies
Thomas Jefferson High School
Tampa, FLNo Degree - Retail Management
Walton School of Retail ( U of AR )
Fayetteville, ARSkills
- Determined, Organized, Self Motivated
- Developed Customer Service Standards
- Finance And Accounting Operations
- Natural leader
- P&L Management
- Project Management
- Solutions Development
- Policies and Procedures Implementation
Certification
Board member for Cherokee County Special Olympics. Dedicated to serve and find funding for all disabled athletes within the County . Our organization provides each athlete the ability to compete and participate in all area events with no cost to them or their family.
Timeline
Assistant Manager
Hobby Lobby
10.2021 - Current
Operations and Finance Manager
The Button Farm Club(online Retailer) *remote Work
01.2021 - 10.2021
Operations and Finance Manager
Tahlequah Area Chamber Of Commerce
09.2016 - 01.2021
Operations Manager
Childers Medical Group
10.2005 - 09.2016
Operations and Finance Manager
Tahlequah Area Chamber Of Commerce
04.2001 - 10.2005
District Invoice/UPC Office Coordinator
Wal-Mart Stores Inc.
07.1992 - 11.2000
Assistant Club Manager
Sam's Club ( Wal-Mart Stores, Inc.)
09.1990 - 01.1992
District Manager Special Divisions
Wal-Mart Stores, Inc.
06.1987 - 09.1990
Bachelor of Arts - Completed 27 Credits Toward A BA in Dance Mngmt.
Florida School Of Arts
High School Diploma - General Studies
Thomas Jefferson High School
No Degree - Retail Management
Walton School of Retail ( U of AR )
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