Summary
Overview
Work History
Education
Skills
Nationality
Timeline
Generic

Mark Rocks

Cullman,AL

Summary

Sales leader with proven ability to drive revenue growth and enhance team performance. Expertise in sales strategy, client relationship management, and market analysis. Strong focus on teamwork, adaptability, and achieving results. Known for leadership, communication, and problem-solving skills.

Qualified [Desired Position] with proven track record in driving revenue growth and leading high-performing sales teams. Successfully implemented strategic sales initiatives that resulted in significant market expansion. Demonstrated expertise in building strong client relationships and leveraging market insights to optimize sales strategies.

Goal-oriented manager with distinguished experience in [Type] industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

32
32
years of professional experience

Work History

Director of Sales; Service Division

Sybridge Technologies
01.2025 - 08.2025
  • Developed and executed strategic sales plans to drive revenue growth across multiple sectors.
  • Led cross-functional teams to enhance product offerings, improving customer satisfaction and retention rates.
  • Analyzed market trends and competitive landscapes to inform pricing strategies and sales tactics.
  • Mentored and trained sales staff, fostering a high-performance culture and achieving team sales targets.
  • Streamlined sales processes through CRM systems, increasing efficiency in lead management and reporting.
  • Managed team of sales representatives, providing guidance, coaching and support.
  • Leveraged data-driven insights to adjust sales strategies in real-time, adapting to shifting market demands and competitive landscapes.

Account Executive

Sybridge Technologies (aka Concours Mold)
09.2021 - 01.2025
  • Developed and maintained strong client relationships to drive revenue growth.
  • Identified customer needs and provided tailored solutions to enhance satisfaction.
  • Collaborated with cross-functional teams to strategize account management initiatives.
  • Conducted market research to inform sales strategies and improve competitive positioning.
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
  • Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.

General Manager / Account Manager

Concours Mold (name changed to Sybridge in 2019)
01.2007 - 09.2021
  • 2007 – 2009, 2011 – 2013, 2017 – 2021. Note: The company hired several GM’s and Account Managers between 2007 – 2021 but none of them were successful enough in either role. This is the reason for my responsibilities changing so often
  • Company size: 2007: 15 employees, 2021: 50 employees
  • Participated in regular communication with Corporate President
  • Led cross-functional teams to enhance operational efficiency and streamline production processes
  • Implemented and enforced strategic initiatives to improve customer satisfaction and service delivery standards
  • Developed and maintained budgets, ensuring alignment with organizational goals and profitability targets
  • Fostered a culture of continuous improvement through training programs and performance feedback mechanisms
  • Oversaw compliance with safety regulations, promoting a safe work environment for all employees
  • Managed employee communication, reviews and training
  • Developed and implemented strategies to increase sales and profitability
  • Formulated policies and procedures to minimize waste and streamline operations
  • Fostered culture of continuous improvement, introducing regular review sessions that boosted team performance and morale

Engineering Manager

Concours Mold
01.2001 - 01.2007
  • Engineering Manager
  • Program Manager
  • General Manager

Mold Designer

Maxim Tool and Mold
01.1997 - 01.2001
  • Mold Designer
  • Engineering Manager

Mold Maker Apprentice

Tri-Mi Mold
01.1994 - 01.1997
  • Mold Maker Apprentice
  • Mold Design Apprentice

Education

High School Diploma -

Cardinal Carter Secondary School
Canada

Skills

  • Calm, cool, collected (not to be confused with lazy)
  • Rational thinker and excellent problem-solving skills
  • Excellent ability to multi-task and constantly re-prioritize tasks
  • Strong network of mold building company contacts and former colleagues, both domestically and internationally
  • Strong mold design background – Lead and/or involved in several thousand new mold design reviews
  • CAD literate – Ability to perform feasibility for engineering changes and prevent repeated repairs
  • Involved in dozens of mold flow analysis meetings; Strong understanding of mold flow results and potential problem areas
  • Excellent communication skills (written/oral)
  • Excellent response time
  • Excellent overall injection mold knowledge
  • Not easily overwhelmed
  • Travel as required to meet with customers to understand and eventually solve problems
  • Exceptional engineering change/repair background
  • Extremely well-rounded career and experience including Senior Management
  • Well respected internally and externally
  • Thrive to solve problems and obtain new opportunities and clients
  • Wide range of clients – Automotive, Consumer Goods, Industrial
  • Highly dedicated
  • Accept constructive criticism
  • Never “I”, always Team
  • Love my career

Nationality

Canada / USA (Dual citizen)

Timeline

Director of Sales; Service Division

Sybridge Technologies
01.2025 - 08.2025

Account Executive

Sybridge Technologies (aka Concours Mold)
09.2021 - 01.2025

General Manager / Account Manager

Concours Mold (name changed to Sybridge in 2019)
01.2007 - 09.2021

Engineering Manager

Concours Mold
01.2001 - 01.2007

Mold Designer

Maxim Tool and Mold
01.1997 - 01.2001

Mold Maker Apprentice

Tri-Mi Mold
01.1994 - 01.1997

High School Diploma -

Cardinal Carter Secondary School
Mark Rocks