Mark Rodd
Coconut Creek,FL
Summary
Licensed Embalmer with cosmetology background working with funeral homes to provide caring, quality services to grieving families. Organized, detail-oriented and personable. Willing to work flexible schedule. Knowledgeable Funeral Director accomplished in planning and executing professional services. Understands needs of loved ones, different types of service plans and government-mandated documentation. Helps families say goodbye with dignity and support. Caring Funeral Director driven to deliver exceptional and professional service to families in need. Committed to coordinating funeral services and offerings seamlessly to simplify funeral and burial process for grieving families.
Overview
40
40
years of professional experience
Work History
Funeral Director
Baird Case Funeral Home
01.1984 - Current
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
- Promoted funeral service merchandise such as caskets, urns, outer burial containers and flowers.
- Picked up deceased at private homes, hospitals and county morgues.
- Discussed pre-arranged funeral options and explained pricing to clients.
- Secured and filed burial permits and made funeral arrangements.
- Discussed nature of funeral service, disposition of remains and funeral costs with family members.
- Closed and secured caskets and led funeral corteges to churches and burial sites.
UPS Driver
UPS
01.1989 - 09.2022
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
Education
Associate of Science - Mortuary Science
Gupton Jones College of Funeral Service
Decatur, GA08.1984
High School Diploma -
Deerfield Beach High School
Deerfield Beach, FL06.1980
Timeline
UPS Driver
UPS
01.1989 - 09.2022
Funeral Director
Baird Case Funeral Home
01.1984 - Current
Associate of Science - Mortuary Science
Gupton Jones College of Funeral Service
High School Diploma -
Deerfield Beach High School
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