Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mark Rodriguez

Georgetown,TX

Summary

Accomplished Territory Account Manager with a proven track record at Colony Hardware Corporation, adept in strategic planning and relationship building. Excelled in client acquisition and sales presentations, achieving significant sales goals. Skilled in multitasking and organization, consistently exceeded monthly sales targets by fostering strong client relationships and leveraging industry expertise.

Overview

34
34
years of professional experience

Work History

Territory Account Manager

Colony Hardware Corporation
06.2021 - Current
  • Implemented account management strategies for increased customer satisfaction and loyalty.
  • Analyzed competitors' offerings and devised targeted marketing campaigns to attract potential customers.
  • Developed long-term relationships with key decision-makers in the assigned region, resulting in repeat business.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Organized regular meetings with existing clients to address their needs and identify upselling opportunities.
  • Managed multiple accounts simultaneously while maintaining a high level of responsiveness to client inquiries and concerns.
  • Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.

Outside Sales Manufacturer Representative

R.C. Richardson Co.
11.2018 - 05.2021
  • Participated in ongoing training initiatives to continually expand product knowledge and improve selling techniques.
  • Attended industry trade shows to network with potential clients and stay current on market trends.
  • Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
  • Serviced existing accounts on regular basis to maximize revenue.
  • Scheduled, updated and maintained product preparations and customer promotions.
  • Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
  • Exceeded monthly sales targets and quotas consistently.
  • Developed in-depth knowledge of product features, benefits, and pricing strategies to effectively communicate value propositions to clients.
  • Built strong client rapport to establish diversified network of connections.
  • Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
  • Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.
  • Used consultative sales approach to understand and meet customer needs.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.

General Manager

Big D Bolt & Tool
01.1994 - 11.2018
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Interacted well with customers to build connections and nurture relationships.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Implemented operational strategies and effectively built customer and employee loyalty.

Warehouse Worker

Pioneer Fasteners And Tools
01.1991 - 12.1993
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Assembled pallets and crates for secure transportation of materials.

Education

High School Diploma -

Bryan Adams High School
Dallas, TX
08-1991

Skills

  • Sales Presentations
  • Strategic Planning
  • Social Media Marketing
  • Brand Awareness
  • Technical understanding
  • Sales Training
  • Client acquisition
  • Cold-calling
  • Industry Expertise
  • Multitasking and Organization
  • Relationship Building
  • Product and Service Sales

Timeline

Territory Account Manager

Colony Hardware Corporation
06.2021 - Current

Outside Sales Manufacturer Representative

R.C. Richardson Co.
11.2018 - 05.2021

General Manager

Big D Bolt & Tool
01.1994 - 11.2018

Warehouse Worker

Pioneer Fasteners And Tools
01.1991 - 12.1993

High School Diploma -

Bryan Adams High School

Similar Profiles

CREATE PROFILE
Mark Rodriguez