Mark Romero
Bryan,Texas
Summary
- Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with a hardworking and resourceful approach.
- Efficient Technical Writer with 5 years of experience. Extensive understanding of technical research and updating records. Adept at distribution and adaptation to audiences.
- A results-oriented writing professional with experience preparing concise and accurate technical documents. Expert at delivering high-quality work within tight deadlines. Talented individual collaborates with cross-functional teams for accuracy and clarity of technical content.
Overview
8
8
years of professional experience
Work History
Survey Enumerator
Texas A&M University
05.2024 - 07.2024
- Visited assigned neighborhoods and knocked on doors to encourage participation in Census.
- Interviewed residents in assigned areas to explain purpose of Census, ask questions and record answers.
- Met with supervisor to review procedures, report issues or concerns and receive instructions.
- Maintained strict confidentiality with sensitive personal information, ensuring compliance with federal regulations.
- Added notes from interviews into Microsoft Excel in an organized and efficient manner
Library Collections Manager
Jack K. Williams Library
08.2021 - 05.2024
- Managed a vast book collection
- Managed library employees
- Researched accounts and completed due diligence to resolve collection problems.
- Improved overall collections efficiency by implementing strategic collection plans and processes.
- Reviewed, researched, and corrected discrepancies and customer concerns.
Car Cleaner
Shammy Car Wash
06.2016 - 08.2023
- Ensured quality control by inspecting finished vehicles for cleanliness, and addressing any missed areas or issues before releasing to the customer.
- Provided mobile detailing services to clients at places of employment.
- Managed time effectively to complete assigned tasks quickly while maintaining high-quality results for each vehicle cleaned.
- Reduced customer wait times by efficiently organizing work schedules and prioritizing tasks.
- Vacuumed interiors of vehicles to remove dirt and debris.
Customer Service
Lowes
02.2020 - 09.2020
- Provided exceptional customer service, addressing concerns and explaining repair processes.
- If needed, provided movement services to customers
- Developed customer service processes to improve customer satisfaction.
Cashier
Walmart
12.2019 - 07.2020
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Fry Cook
OMG Seafood
02.2019 - 11.2019
- Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
- Cleaned, stocked, and restocked workstations and display cases.
Education
Maritime Studies (MAST)
Texas A&M Galveston
Galveston, Texas01.2024
Associates Degree in Liberal Arts -
Blinn College
Bryan, Texas01.2021
Skills
Data Collection
Polite and Professional
Recordkeeping Accuracy
Professional Customer Service
Editing and proofreading
Effective writing
Legal research expertise
Legal Terminology Knowledge
Collaboration and Teamwork
Time Management
Verbal and written communication
Strong research skills
Languages
Spanish
Limited Working
Affiliations
- Black Student Alliance
- Student Association of Latino Leaders
Additional Information
BISD Bond Committee June 2019- December 2021
- Worked alongside people from different parts of our community
- Helped decide what we would be using the districts bond money for
- Helped pass a 1.3 Million dollar bond to fund the district, as well as a new intermediate school
Student Association of Latino Leaders (SALL) September 2021-May 2024
- Teach and educate about Latino culture
- Help with culture-related events such as Dia De Los Muertos and Grito Fest
- Cultivated a safe space for Latinos to speak on specific experiences of being Latino
Black Student Alliance September 2021-May 2024
- Teach and educate about black culture
- Help with culture-related events such as Black History Month and Juneteenth
- Cultivated a safe space for Black people to speak on specific experiences of being Black
MSC SCOLA March 2022
- A conference focused on problems in the Latino culture
- Two day conference where speakers give presentation focused on certain aspects in the community
Work Boat Conference November 2022
- Was nominated by the head of my department to attend a WorkBoat conference in New Orleans, Louisiana
- Represented the MAST department as well as TAMUG in front of multiple marine related companies.
NMUN Conference November 2023
- Participated in a Model UN Conference in Washington DC
- Was part of the FAO committee representing Canada
- Passed every resolution we had and was part of one of the biggest resolution papers at the committee
Annual Research Symposium
- Presented my detailed research of the Cobalt Mining Situation
- Communicated my research to judges
- Achieved second place in a group of 100
Timeline
Survey Enumerator
Texas A&M University
05.2024 - 07.2024
Library Collections Manager
Jack K. Williams Library
08.2021 - 05.2024
Customer Service
Lowes
02.2020 - 09.2020
Cashier
Walmart
12.2019 - 07.2020
Fry Cook
OMG Seafood
02.2019 - 11.2019
Car Cleaner
Shammy Car Wash
06.2016 - 08.2023
Maritime Studies (MAST)
Texas A&M Galveston
Associates Degree in Liberal Arts -
Blinn College