Summary
Work History
Education
Skills
Timeline
Overview
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Mark Rosario

Mark Rosario

Anthony
Landisville,NJ

Summary

Revenue-focused Sales and Marketing Specialist with 14 years of experience establishing time-tested strategies for lead generation. Audience-obsessed digital marketer with proven history of building long-term customer devotion and client loyalty through focus on innovative marketing channel development.

Work History

Owner/Operator

Faqada Marketing LLC
02.2018 - Current
  • Successfully established and built an Online Internet Marketing Company to mentor, coach and train online entrepreneurs and provide them with sales and marketing tools for their product/services
  • Consult with small business owners and investors and provide operational needs
  • Implemented new sales tracking system to evaluate current sales tactics and increase revenue
  • Worked independently and thoroughly with customers to understand their needs and provide them with a solution
  • Successfully created Marketing/Sales tools for my 300 loyal customers
  • Exceed my goal of $18,000 a month in revenue after all expenses
  • Meet with investors and business partners once a week to create new equipment for customers and potential candidates.
  • Managed day-to-day business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Created and monitored promotional approaches to increase sales and profit levels.

Director of Client Operations

SEO Houston Pros
03.2017 - 04.2018
  • Interacted well with customers to build connections and nurture relationships.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
  • Assisted in recruiting, hiring and training of team members.
  • Trained new employees on proper protocols and customer service standards.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.

Director of Sales and Marketing

Green Mountain Energy
06.2015 - 03.2017
  • Suggested innovative ideas to increase sales and improve customer experience.
  • Analyzed sales and marketing data for improved strategies.
  • Evaluated market data to develop and create business strategies and marketing plans.
  • Directed sales and marketing management staff in successful use and development of business plans and strategies.
  • Used networking, coldcalling and referrals to identify prospective accounts and generate new leads.
  • Cultivated and maintained strategic alliances with key partners and vendors.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Built relationships with customers and community to establish long-term business growth.

General Manager

20/20 Companies
02.2014 - 02.2015
  • Responsible for managing sales force and achieving monthly and quarterly sales quotas as set by executive
  • Recruit, mentor and train new sales reps team members on how to start and close a sale throughout the Northeast region
  • Participate in meetings, conferences and webinars to build network of prospects
  • Developed the following sales and services platform components; Scripts, selling tools, marketing plans, Performance management system
  • Improved customer satisfaction by 25% through development and management of customer and employee communication process during a company-wide transition period
  • Decrease costs by $150K per year by evaluating operational and sales needs and implementing strategies that increased productivity and enhanced quality
  • Design, developed and implemented training programs.
  • Introduced new methods, practices and systems to reduce turnaround time.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.

Personal Business Assistant

Empower Network (Remote)
01.2013 - 03.2014
  • Sold products and services to prospective customers and generated revenue for existing customers
  • Communicated knowledge of all products and services to customers via phone, social media, google,etc
  • Made outbound calls to potential new clients moving beyond script when appropriate to meet individual client needs
  • Frequently named a top closer and top performer within the company by selling an average of 6 services a month, the cost of services range from $1,500-$5,000.

Sales Manager

Next Gen Media
09.2012 - 06.2013
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Established and cultivated solid business relationships with new or existing customers.
  • Met with clients, delivering presentations and educating on product and service features and offerings.
  • Evaluated performance against goals and implemented appropriate development plans.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Developed and implemented comprehensive business strategies and sales and marketing plans that complemented overall corporate operating plan.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.

Education

GED -

GED Program
Philadelphia, PA

Skills

  • Direct Sales, Telemarketing sales, Sales Training, Sales Process
  • Marketing Strategy
  • Digital Marketing
  • Paid Advertising
  • Online Systems
  • Leadership and People Development
  • SEO Strategies
  • Campaign Planning
  • Digital Marketing Management
  • Trend Identification
  • Social Media Marketing

Timeline

Owner/Operator

Faqada Marketing LLC
02.2018 - Current

Director of Client Operations

SEO Houston Pros
03.2017 - 04.2018

Director of Sales and Marketing

Green Mountain Energy
06.2015 - 03.2017

General Manager

20/20 Companies
02.2014 - 02.2015

Personal Business Assistant

Empower Network (Remote)
01.2013 - 03.2014

Sales Manager

Next Gen Media
09.2012 - 06.2013

GED -

GED Program

Overview

12
12
years of professional experience

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