Mark Rottenberg
Mooresville,NC
Summary
Seasoned Chief Revenue Officer with extensive experience leading sales and operational strategies to drive revenue growth and market expansion. Leveraged financial acumen and key account management to exceed sales targets, demonstrating a profound ability to transform insights into actionable, profitable strategies. Proven track record in enhancing sales processes, developing successful marketing alignments, and building robust client/customer relationships. Skilled in leveraging sales technologies like HubSpot and Salesforce to optimize sales pipeline management and revenue optimization. Demonstrates strong leadership in fostering teamwork and innovation to achieve business objectives.
Overview
30
30
years of professional experience
Work History
Chief Revenue Officer
Hangar 14 Solutions LLC
Terrell, NC
03.2018 - Current
- Surpassed sales objectives year over year by $100,000, and drove sales growth by enhancing upselling and cross-selling strategies, while forging new business relationships.
- Observed market advancements, seizing emerging opportunities for expansion.
- Coordinated efforts of diverse groups for successful market introduction of new products.
- Crafted and implemented product positioning strategies to distinguish offerings and capture market share.
Realtor
Allen Tate Realtors - Mooresville
Mooresville, NC
09.2014 - Current
- Earned Top Producer and Winner's Circle awards consistently from 2015 to 2023.
- Recognized annually for exceptional sales performance, with cumulative sales surpassing $22.5 million in closed transactions.
- Streamlined interactions among escrow firms, lending institutions, and property evaluators, to ensure a successful closing process.
Director of Business Development
INCLINE REALTY, LLC
Charlotte, NC
04.2013 - 08.2014
- Established a robust customer referral network, boosting real estate sales to $5.5 million within a year.
- Focused on forging strong client connections, leading to 50% of yearly revenue from referrals.
- Managed the entire sales cycle process including prospecting, lead generation, qualifying prospects, presenting solutions, negotiating terms and closing deals.
District Manager
STARBUCKS COFFEE COMPANY
Charlotte, NC
10.2009 - 04.2013
- Heightened productivity in all areas of business: 200% in traffic volume, 150% in accessory sales, and increased Customer Experience scores from 86% to 93% in the first six months in the district.
- Lead a team of 14 store managers to deliver legendary customer and partner experiences, and increase year-over-year profits by $125K. Developed two Store Managers of the Year for the Southeast Region in 2009 and 2011. One was promoted to the current District Manager.
- Accessed external resources to support district-wide operations and to execute district and regional initiatives, such as Partner Resources, Marketing, Partner and Asset Protection, Finance, Real Estate, and Store Development.
District Manager
PUBLIC STORAGE, INC.
Charlotte, NC
10.2006 - 10.2009
- Manage and direct day to day reservations/rentals, delinquent tenant management and maintenance activities of11 properties within the region
- Manage expenses and capital expenditures to ensure delivery of all services, optimize spending and manage adherence to company standards
- Inspect and audit properties on a routine basis to verify compliance with company standards for operational and financial key measurements, curb appeal, general maintenance and safety
- Coordinate staffing schedules and training efforts to effectively manage properties within budgeted parameters and maximize employee potential
District Manager
Blockbuster, Inc.
Charlotte, NC
09.2003 - 10.2006
- Responsible and accountable for driving district business results through the effective coaching of store managers in the key areas of rental and retail revenue growth, managing expenses, store experience, marketing execution, and developing people.
- Ensure the implementation of human resource programs within the district, including the selection, recruitment, training, development, evaluation, and retention of qualified store managers.
- Conduct shrink and employee relations investigations, and handle employee issues to ensure compliance with laws and company policies, as well as safeguard company assets.
- Analyze stores' financial data, and partner with the store managers to take action to maximize revenues and control costs at or better than budget.
- Ensure that labor management tools are effectively understood and implemented, and that district-specific labor targets are achieved to maximize productivity, profitability, and margins.
- Maintain an awareness of external factors, like competition, that may contribute to store profitability, and communicate with the regional team.
District Manager, CopyMax NJ & NY
OFFICEMAX, INC.
02.2002 - 09.2003
- Accountable for sales, operations, and recruiting along with full P&L responsibility of21 locations in New Jersey and New York
- Developed relationships with key accounts in both retail and commercial environments by formulating innovative, value-added solutions for their document needs
- Built a team of diversified associates focused on productivity and profitability by leveraging their individual strengths around a common goal
- Monitor sales patterns and trends to identify ways to drive sales generation while controlling all budget related expenses
District Manager
KINKO’S, INC.
New York, NY
09.1999 - 01.2002
- Accountable for the revenue and profit performance for19 Kinko’s locations in Manhattan and Northern New Jersey which included over400 team members and P&L responsibility over $35 million in revenue annually
- Created and maintained a consistent operational image, implemented national initiatives and ensured quality control within the locations
- Established performance objectives and assures the achievement of assigned responsibilities by providing guidance, mentoring, coaching, and feedback to management team members
- Ensured direct marketing and commercial business sales activities in order to achieve revenue plan objectives
- Maintained compliance with all financial reporting procedures including accounts receivables, daily sales, bank deposits, and payroll management
Director of Operations, Northeast Region
MEDIQPRN, INC.
09.1997 - 08.1999
- Directed the management of14 branch locations (9 states), which included over350 co-workers, P&L responsibility of $40 million in revenue annually, and an operating expense budget totaling over $6 million
- Oversaw all hiring which included negotiating of wages and benefits, establishing criteria for bonus programs, and disciplining through a performance improvement process
Territory Manager
MEDIQPRN, INC.
Camden, NJ
09.1996 - 08.1997
- Spearheaded the acquisition of a $22 million competitor by pre-acquisition due diligence, facilitating the integration of the staff by eliminating two existing branches, and designing the operational systems for the new branch
- Insured that all branch operations complied with local, state, federal, OSHA, and JCAHO regulations
Owner
ULTIMATE FITNESS & HEALTH
Pittsburgh, PA
09.1994 - 09.1996
- Created and managed a comprehensive wellness center that offered a variety of programs for post-rehabilitative patients
- Developed a detailed budget, implemented a strategic plan, and promoted preventative health techniques
- Initiated marketing and advertising for membership sales through direct mail, supermarket promotions, and newsletters
- Designed and implemented a computerized nutrition, accounting, and client data program
Education
Master of Science - Exercise Physiology
University of Pittsburgh
Pittsburgh, PABachelor of Arts - Liberal Arts And Sciences
University of Pittsburgh
Pittsburgh, PASkills
- Strategic Leadership
- Operational Efficiency Improvement
- Advanced Analytics and Data Interpretation
- Competitive Intelligence
- Financial Acumen
- Revenue Optimization
- Sales Process Management
- Channel Partnerships
- Key Account Management
- Territory Management
Timeline
Chief Revenue Officer
Hangar 14 Solutions LLC
03.2018 - Current
Realtor
Allen Tate Realtors - Mooresville
09.2014 - Current
Director of Business Development
INCLINE REALTY, LLC
04.2013 - 08.2014
District Manager
STARBUCKS COFFEE COMPANY
10.2009 - 04.2013
District Manager
PUBLIC STORAGE, INC.
10.2006 - 10.2009
District Manager
Blockbuster, Inc.
09.2003 - 10.2006
District Manager, CopyMax NJ & NY
OFFICEMAX, INC.
02.2002 - 09.2003
District Manager
KINKO’S, INC.
09.1999 - 01.2002
Director of Operations, Northeast Region
MEDIQPRN, INC.
09.1997 - 08.1999
Territory Manager
MEDIQPRN, INC.
09.1996 - 08.1997
Owner
ULTIMATE FITNESS & HEALTH
09.1994 - 09.1996
Master of Science - Exercise Physiology
University of Pittsburgh
Bachelor of Arts - Liberal Arts And Sciences
University of Pittsburgh
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