Mark Samp
Grand Rapids
Summary
Dynamic professional seeking a role within a reputable organization that values long-term relationships and collaboration. Proven ability to engage effectively with diverse teams and clients, driving positive outcomes through strong interpersonal skills. Committed to contributing to organizational success while continuously enhancing personal and professional growth. Eager to leverage expertise in building rapport and facilitating teamwork in a thriving work environment.
Overview
27
27
years of professional experience
Work History
Team Business Leader
Soundtech Inc.
05.2015 - 07.2025
- Managed team activities focused on producing products that satisfy both internal and external client requirements.
- Optimized operational processes to enhance efficiency and minimize costs across departments.
- Guided junior staff in professional development initiatives to enhance team performance.
Guest Service Attendant / Electronics
Target
08.2012 - 12.2013
- Worked in Electronics department before being promoted to Guest Service Attendant (GSA or front end supervisor)
- Supervisor for up to 16 team members at any given time.
- Cash office counting money for 26 cash drawers and making bank deposits.
Clerk
Family Fare Quick Stop
07.2011 - 10.2011
- Used a Point of Sale computer to assist guests with their gasoline and convenience store purchases.
- Helped to maintain a clean working and shopping environment.
Replenisher
KMart
06.2011 - 07.2011
- Moved needed product from the back of the store to the shelves.
- Assisted customers with their shopping needs.
Manager
CD DVD Exchanges
03.1998 - 05.2011
- Supervised a small group of up to 4 people.
- Purchased used media and electronics from customers for resale.
- Received product into a Point of Sale system.
- Ordered product from vendors.
- Filled online orders and handled emails for amazon.com storefront.
Education
GED -
Walled Lake Western High School
Skills
- Team leadership
- Goal focused
- Adaptable to changing responsibilities
- Experience with HiLo and overhead crane operation
Key Qualifications
- Over 20 years experience in customer service and retail environments.
- Established good working relationships with customers and co-workers.
- Ability to organize, prioritize and meet deadlines.
- Proficient with Microsoft Word and Excel typing around 55 WPM.
Timeline
Team Business Leader
Soundtech Inc.
05.2015 - 07.2025
Guest Service Attendant / Electronics
Target
08.2012 - 12.2013
Clerk
Family Fare Quick Stop
07.2011 - 10.2011
Replenisher
KMart
06.2011 - 07.2011
Manager
CD DVD Exchanges
03.1998 - 05.2011
GED -
Walled Lake Western High School