Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Mark Samuels R.T. (R) (MR) (CT)

Duke University Hospital
Wake Forest,NC
1
Certification
21
years of professional experience

Experienced operational and CT/MRI Supervisor and radiology leader with a strong background in advanced imaging operations, staff development, patient-centered care, quality assurance, and departmental workflow optimization. Proven ability to lead multidisciplinary teams, promote, regulatory and safety compliance, improve operational efficiency, and support high standards of clinical excellence. Skilled in balancing daily imaging operations with strategic initiatives, employee engagement, resource management, and performance improvement. Seeking to leverage progressive leadership experience to advance into broader Radiology and Hospital Management contributing to organizational growth, operational excellence, and exceptional patient outcomes.

Work History

MRI Technologist

3 Years 2 Months
Duke University Hospital | 08.2023 - Current
  • Explained MRI procedures to patients and their families, ensuring understanding and comfort during the imaging process.
  • Inject intravenously contrast dyes, such as gadolinium contrast, in accordance with scope of practice.
  • Troubleshot technical issues with MRI scanners and peripheral equipment, minimizing downtime and maintaining operational efficiency.
  • Gathered brief medical histories from patients to provide relevant information for accurate imaging and diagnosis.

MRI/CT Radiology Supervisor

3 Years 5 Months
St. Luke's University Health Network | 02.2020 - 07.2023
  • Demonstrated new equipment and techniques to staff, providing technical assistance to improve diagnostic accuracy.
  • Supervised staff scheduling and performance evaluations, fostering a collaborative team environment.
  • Developed and implemented quality assurance programs to enhance imaging accuracy and patient outcomes.
  • Led radiology department operations, ensuring compliance with safety protocols and regulatory requirements.
  • Perform scheduled maintenance or minor emergency repairs on radiographic equipment.
  • Perform administrative duties, such as developing departmental operating budget, coordinating purchases of supplies or equipment, or preparing work schedules.
  • Led integration of advanced healthcare technologies to enhance patient care and operational efficiency.
  • Developed strategic initiatives to optimize electronic health record systems, improving data accessibility and accuracy.

MRI/CT/XRAY Technologist

2 Years
St. Luke’s University Health Network | 01.2018 - 01.2020
  • Operated MRI, CT, and X-ray equipment to produce high-quality diagnostic images.
  • Collaborated with radiologists to ensure accurate interpretation of imaging results.
  • Implemented radiation safety measures and protection devices to ensure compliance with regulations and safeguard patients and staff.
  • Trained junior staff on equipment operation and safety procedures to enhance team performance.
  • Assisted in developing training materials for new technologies and procedures within the department.

Operation Supervisor

3 Years 7 Months
UPS | 05.2011 - 12.2014
  • Plan work schedules and assign duties to maintain adequate staff for effective performance of activities and response to fluctuating workloads.
  • Collaborated with workers and managers to address and resolve work-related issues, enhancing team cohesion.
  • Assisted in recruiting, hiring and training of team members.
  • Evaluate employee performance and prepare performance appraisals.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Conducted staff meetings to communicate essential information and address specific topics, including safety protocols.
  • Counseled employees on work-related challenges and supported personal growth and career development initiatives.

Network Administrator

5 Years 5 Months
UPS | 09.2005 - 02.2011
  • Maintained and administered computer networks and related computing environments, ensuring optimal performance of hardware, systems software, applications software, and configurations.
  • Diagnosed, troubleshot, and resolved hardware, software, and network issues, replacing defective components to minimize downtime.
  • Design, configure, and test computer hardware, networking software and operating system software.
  • Perform data backups and disaster recovery operations.
  • Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.
  • Analyzed equipment performance records to identify repair or replacement needs, facilitating timely updates to network infrastructure.

Education

Associate in Science (A.S.) - Radiologic Technology

JOHNSON COLLEGE | Scranton, PA | 05.2017

Bachelor of Science (B.S.) - Computer Science

DESALES UNIVERSITY | Center Valley, PA | 09.2015

Skills

Healthcare regulations
Equipment Troubleshooting
Patient Care
Spreadsheet management
Radiologic Technology
Medical Record Management
Critical thinking
Attention to detail
Staff development
Staff education
Excellent communication
Patient safety

Certification

ARRT R.T. (R)(MR)(CT)

Timeline

MRI Technologist

Duke University Hospital
08.2023 - CurrentRead More

MRI/CT Radiology Supervisor

St. Luke's University Health Network
02.2020 - 07.2023Read More

MRI/CT/XRAY Technologist

St. Luke’s University Health Network
01.2018 - 01.2020Read More

Operation Supervisor

UPS
05.2011 - 12.2014Read More

Network Administrator

UPS
09.2005 - 02.2011Read More

DESALES UNIVERSITY

Bachelor of Science (B.S.) from Computer Science
Read More

JOHNSON COLLEGE

Associate in Science (A.S.) from Radiologic Technology
Read More
Mark Samuels R.T. (R) (MR) (CT)