Mark Scanlon
Cortland,IL
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
I chose to make a career change in my late 30's. I have always been interested in aviation and the mechanical aspects of aviation. I started flying general aviation at 15 years of age and received my private pilots license at 17, I have a few hundred hour of experience, ultimately I had to stop for financial reasons. I have great business acumen and problem solving skills. I'm always looking to solve problems and accept new challenges. I'm looking for a good company to work for where I can make a positive difference.
Overview
10
10
years of professional experience
Work History
Owner
Technical Construction Solutions
Cortland, IL
03.2012 - 08.2022
- Researched competitors' products, prices, and sales techniques.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Identified opportunities for cross-selling additional products and services.
- Identified areas of improvement in existing processes and implemented solutions accordingly.
- Analyzed customer feedback to improve products and services.
- Maintained accurate records of all sales and prospecting activities.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Performed market research to identify potential sales opportunities.
- Negotiated pricing contracts with customers to maximize profits.
- Provided technical support for customers using the company's products or services.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Organized client visits, presentations, product demonstrations and trade shows.
- Developed and maintained relationships with customers to ensure repeat business.
- Generated new sales leads through cold calling and networking activities.
- Developed key customer relationships to increase sales.
- Set up meetings with potential clients and listened to their wishes and concerns.
- Conducted market research to identify selling possibilities and evaluated customer needs actively.
- Negotiated deals and handled complaints or objections.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
Education
Associate of Applied Science - Aviation Maintenance
Rock Valley College
Rockford, IL07-2024
Skills
- Marketing tactics
- Budget Administration
- Administrative Oversight
- Regulatory Compliance
- Customer Relations
- Verbal and written communication
- Business Planning
- Sales Leadership
- Team Oversight
- Operations Management
- Negotiation
- Adaptability and Flexibility
- Problem-solving abilities
- Delegation
Timeline
Owner
Technical Construction Solutions
03.2012 - 08.2022
Associate of Applied Science - Aviation Maintenance
Rock Valley College