Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mark Scribner

Harrington,DE

Summary

Confident Firefighter works effectively as part of cohesive team. Highly trained individual with great mechanical aptitude and background in medical response and fire suppression. Handles issues quickly and resolves conflicts successfully.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Firefighter/EMT-Basic

Wilmington Manor Fire Company
02.2022 - Current
  • Enhanced community safety by conducting thorough building inspections and identifying potential fire hazards.
  • Reduced response times to emergencies by effectively coordinating with dispatch and other first responders.
  • Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
  • Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
  • Maintained optimal readiness for emergency situations by regularly participating in drills and training exercises.
  • Improved operational efficiency by helping maintain apparatuses, equipment, and facilities according to established standards.
  • Utilized technical expertise in operating specialized firefighting equipment such as aerial ladders, hydraulic extrication tools, and thermal imaging cameras.
  • Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
  • Prepared incident reports detailing personnel, location and results of each call.

EMT

Harrington Fire Company INC.
09.2014 - Current
  • Improved patient care by efficiently assessing and stabilizing patients during medical emergencies.
  • Reduced response times by accurately navigating emergency vehicles to scenes of accidents and medical crises.
  • Streamlined documentation processes for efficient patient information transfer between EMS personnel and hospital staff.
  • Maintained a clean and organized ambulance, ensuring optimal readiness for emergency calls.
  • Updated professional knowledge through continuous training and education programs, enhancing overall service quality.
  • Increased patient comfort during transport by providing compassionate care and addressing individual needs.
  • Expedited life-saving interventions by rapidly assessing patients'' conditions based on vital signs, symptoms, and medical history.
  • Demonstrated strong decision-making abilities in determining the most appropriate course of action for each unique situation encountered in the field.
  • Upheld legal compliance standards by adhering to established protocols regarding documentation, treatment procedures, and communication practices within the EMS system.
  • Maximized ambulance readiness by conducting thorough equipment checks and ensuring all necessary supplies were available for proper emergency response.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
  • Administered CPR, oxygen and other life-saving medical treatments.
  • Responded to 911 calls for medical emergencies.

Volunteer Firefighter

Harrington Fire Company INC
09.2006 - Current
  • Improved community safety by conducting fire prevention presentations and distributing educational materials to local schools and organizations.
  • Enhanced teamwork among the crew by participating in regular training sessions, drills, and exercises.
  • Expedited emergency response times by maintaining accurate knowledge of local streets, roads, and landmarks.
  • Increased public awareness about fire safety through participation in community events and media interviews.
  • Assisted in reducing property damage during fires with strategic placement of ladders, hoses, and other firefighting equipment.
  • Collaborated closely with fellow firefighters to ensure smooth communication and coordination during emergencies.
  • Optimized resource allocation during emergency situations through effective communication with dispatchers and other first responders.
  • Supported strong relationships between the fire department and neighboring agencies through collaborative efforts during multi-unit training simulations.
  • Upheld high levels of readiness while on call, ensuring timely response to any potential emergencies.
  • Strengthened firefighter skills through ongoing professional development opportunities such as attending workshops or conferences related to the field.
  • Served as a role model to aspiring firefighters through mentorship, training support, and sharing of professional experiences.
  • Participated in community outreach programs to raise awareness of fire prevention and safety measures.
  • Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
  • Documented emergency calls and equipment maintenance to enable tracking history and maintain accurate records.
  • Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
  • Trained new firefighters to comply with safety protocols and equipment usage.
  • Operated hoses, pumps, ladders and other firefighting equipment.
  • Laid and connected hoses, held nozzles and directed water streams as part of fire suppression activities at active scenes.
  • Inspected apparatus, equipment, grounds, and stations for proper order and condition.
  • Positions Held : Junior Firefighter, Firefighter, Crew Leader, Safety Officer, Hall Chiarperson, Engine Captain, Ladder Captain (Current position), and Vice President (Current Position)

Locator

UtiliQuest LLC
02.2018 - 01.2019
  • Located underground utilities accurately by using advanced equipment and mapping techniques.
  • Reduced damage incidents to underground infrastructure through meticulous attention to detail and thorough documentation.
  • Improved team efficiency by training new locators on best practices and proper use of equipment.
  • Enhanced workplace safety with strict adherence to company guidelines, OSHA regulations, and local laws.
  • Maintained accurate records of completed locates, ensuring timely updates and clear communication with stakeholders.
  • Conducted site visits to verify utility markings, addressing discrepancies promptly for uninterrupted project progress.
  • Managed workload effectively by prioritizing tasks based on urgency, complexity, and resource availability.
  • Provided support during emergency situations requiring immediate locating services to prevent further damage or disruption.
  • Reviewed maps and blueprints to identify locations for and sizes of underground utilities
  • Worked outdoors in harsh conditions to complete utilities location requirements within expected timeframes.
  • Photographed utility sites and marked lines with paint and flags for identification by excavating personnel.
  • Responded to service requests during and after business hours.
  • Adapted quickly to changes in project scope or requirements, adjusting locate strategies as needed for optimal results.

Route Driver

Hersheys Creamery
04.2017 - 10.2017
  • Improved customer satisfaction by providing timely and accurate deliveries of products.
  • Enhanced route efficiency by consistently analyzing and optimizing delivery routes.
  • Maintained strong professional relationships with clients through effective communication and problem-solving skills.
  • Increased safety awareness by conducting regular vehicle inspections and adhering to traffic regulations.
  • Handled cash transactions accurately, ensuring proper documentation and prompt payment processing for the organization.
  • Assisted warehouse staff in inventory management, leading to better product availability for customers on assigned routes.
  • Logged mileage, stops, orders and carton counts for each route.
  • Maintained positive relationships with customers to promote continued business opportunities.
  • Completed daily pre- and post-trip vehicle inspections.

Customer Account Representative

Rent A Center Warehouse & Retail Store
05.2014 - 05.2016
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined account management processes for improved operational efficiency.
  • Reduced customer complaints with proactive communication and timely resolutions.
  • Increased client retention, consistently maintaining strong relationships with key accounts.
  • Collaborated with sales teams to upsell products and services, resulting in increased revenue.
  • Developed customized solutions for clients to better meet their unique needs and preferences.
  • Exceeded performance targets through diligent follow-up on outstanding issues and proactive problemsolving.
  • Maintained detailed records of customer interactions, ensuring accurate tracking of account history.
  • Conducted regular account reviews to identify opportunities for growth or improvements in service delivery.
  • Managed sensitive customer information diligently, maintaining strict adherence to data privacy regulations and company policies.
  • Devised tactics to grow customer base and boost sales.
  • Processed client payments and updated accounts.
  • Supported customer satisfaction through regular follow-up and communication.
  • Contacted customers to assess satisfaction and current needs.
  • Negotiated contracts and agreements with clients to achieve favorable terms.
  • Achieved revenue targets by developing targeted account strategies.

Driver

Food Bank Of Delaware
12.2012 - 05.2014
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
  • Cleaned vehicle regularly to maintain professional appearance.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Updated logs and tracking documents accurately and according to schedule requirements.

Driver Sales Representative

NAPA Auto Parts - Genuine Parts
11.2011 - 11.2012
  • Increased sales by establishing rapport with customers and providing exceptional service during deliveries.
  • Ensured timely deliveries for customer satisfaction by planning efficient routes and managing time effectively.
  • Boosted company reputation with excellent communication skills and professional demeanor while interacting with clients.
  • Enhanced product knowledge through continuous training, resulting in increased confidence when presenting products to customers.
  • Maintained accurate records of sales, inventory, and deliveries for streamlined operations and improved efficiency.
  • Developed strong relationships with both new and existing clients by consistently exceeding expectations in service quality.
  • Safely operated company vehicles, adhering to all traffic laws and safety regulations to minimize accidents and vehicle damage.
  • Improved route efficiency by utilizing GPS technology and adjusting plans based on real-time traffic conditions.
  • Managed cash transactions accurately, balancing daily deposits, receipts, and expenses for proper financial reporting.
  • Exceeded monthly sales targets through effective territory management strategies designed to maximize coverage of potential customers.
  • Maintained positive relationships with customers using good communication and follow-through abilities.
  • Collaborated with customers to identify needs and provided catered solutions

Education

High School Diploma -

James H Groves
Dover, DE

Skills

  • Fire Suppression Tools Operations
  • Rescue Equipment Use
  • Firefighting Activities
  • Fire Containment
  • Emergency Response
  • Conditions Assessment
  • Account Management
  • Critical Thinking
  • Public Education
  • Report Preparation
  • Attention to Detail

Certification

  • EVOC - Emergency Vehicle Operators Course
  • EMT - Certified Emergency Medical Technician

Timeline

Firefighter/EMT-Basic

Wilmington Manor Fire Company
02.2022 - Current

Locator

UtiliQuest LLC
02.2018 - 01.2019

Route Driver

Hersheys Creamery
04.2017 - 10.2017

EMT

Harrington Fire Company INC.
09.2014 - Current

Customer Account Representative

Rent A Center Warehouse & Retail Store
05.2014 - 05.2016

Driver

Food Bank Of Delaware
12.2012 - 05.2014

Driver Sales Representative

NAPA Auto Parts - Genuine Parts
11.2011 - 11.2012

Volunteer Firefighter

Harrington Fire Company INC
09.2006 - Current

High School Diploma -

James H Groves

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