Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mark Scruggs

McMinnville,TN

Summary

Accomplished Product Development Manager with a proven track record at Flynn Enterprises, enhancing product quality and customer satisfaction. Expert in design thinking and data-driven decision-making, Led cross-functional teams to develop over 200 new products annually, significantly improving processes and stakeholder satisfaction. Skilled in fostering team productivity and innovation through effective leadership and risk assessment.

Overview

36
36
years of professional experience

Work History

Product Development Manager

Flynn Enterprises
03.2001 - Current
  • Oversee the development of more than 200 new products each year.
  • Cultivate valuable relationships with customers, merchants, and designers of denim brands (Levi, Abercrombie, Hollister, Walmart, etc)
  • Conduct comprehensive market research to identify untapped opportunities for new product development or improvement of existing products.
  • Manage cross-functional teams to ensure timely delivery of high-quality denim developments, resulting in strong stakeholder satisfaction.
  • Enhanced product development processes by streamlining workflows and improving communication between departments.
  • Maintain internal product knowledge database.
  • Identify opportunities for new products and improvements to existing products to increase sales.
  • Increase customer satisfaction with product quality by implementing rigorous testing protocols and addressing issues promptly.
  • Manage a 20 person new product development team in Mexico overseeing daily task and Deadlines for product delivery
  • Using market research and industry experience, plan and create work methods and recipes to accomplish the customer's desired new product


Process Improvement Manager

Aquatech
06.1990 - 01.2001
  • Collaborated with cross-functional teams to identify areas of improvement, leading to increased efficiency across departments.
  • Ensured compliance with industry standards by establishing guidelines, monitoring progress, and addressing deviations promptly.
  • Achieved cultural shifts and process change through tenacious determination and interpersonal skills.
  • Oversaw the management of three production shifts, each consisting of 50 employees, and three supervisors round the clock
  • Reduced production costs through the optimization of resources and manufacturing methods.
  • Increased overall productivity by providing training and support for team members in best practices and techniques.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Supervisor

Aquatech
06.1988 - 06.1990
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.

Education

High School Diploma -

Warren County High School
Mcminnville, TN
06.1988

Skills

  • Design thinking
  • Data-driven decision-making
  • Risk Assessment
  • Product Roadmapping

Languages

Spanish
Limited Working

Timeline

Product Development Manager

Flynn Enterprises
03.2001 - Current

Process Improvement Manager

Aquatech
06.1990 - 01.2001

Supervisor

Aquatech
06.1988 - 06.1990

High School Diploma -

Warren County High School

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Mark Scruggs