Mark Seymour
Middleburg,FL
Summary
Job Description: More than 21 years' successful experience as an automobile technician, 5 years of Generator mobile service technician, 6 years of generator parts specialist , inventory, Quoting and support with recognized strengths in problem-solving and trouble-shooting. Possess solid computer skills. Software and hardware installation, trouble shooting. Knowledge using both Microsoft Excel, Microsoft Word, Google sheets, Google drive, power BI. Updates job knowledge by participating in educational opportunities; reading technical publications.
Willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
36
36
years of professional experience
Work History
Mobile Service Technician, Parts,inventory, Quotes
Zabatt Power Systems
01.2014 - Current
- Performed preventive maintenance of telecommunications equipment.
- Responded to service requests during and after business hours.
- Installed and configured new devices and system components.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Applied effective time management techniques to meet tight deadlines.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
- Worked effectively in fast-paced environments.
- Delivered services to customer locations within specific timeframes.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Performed data entry and completed proper paperwork.
- Conducted research to address shipping errors and packaging mistakes.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Completed physical inventory counts each month.
- Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
- Operated fork truck to move heavy pallets and containers of parts between vehicles and storage locations.
- Increased store revenue by cross-selling products and upselling services to customers.
- Issued parts to technicians to complete customers' repairs.
- Inspected parts for defects, removing damaged parts, and replacing with new ones.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Reached out to vendors outside usual network to find parts not available from traditional sources.
- Stocked and managed stock of parts.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Researched vehicles and parts via physical catalogs and electronic means.
- Organized parts storage and stocked inventory according to established guidelines.
- Ordered parts from various distributors to fulfill demands.
- Provided accurate estimates by defining scope, timelines, potential setbacks, and limitations.
- Analyzed plans and specifications to identify scope and cost of projects.
- Reviewed and approved invoices and payments, verifying accuracy of expenses.
- Gathered data on materials, labor and equipment costs to determine total costs of projects.
- Conducted site visits to gather information and data on project locations, infrastructures and conditions.
- Developed and maintained database of cost information to use most up-to-date and relevant data in estimates.
Automobile Technician
Acura of Orange Park
01.2007 - 01.2014
- Changed, rotated, and balanced tires on different types of vehicles.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Performed safety and emissions inspections.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Maintained accurate records of time and materials required to perform repairs and service.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Completed customer orders and warranty services according to manufacturer specifications.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Read and followed technical documentation to complete accurate repairs.
- Explained estimates and determined repair timelines to manage customer expectations.
- Coordinated with parts department to determine availability of necessary components.
- Repaired and replaced worn and damaged components.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Investigated customer complaints to identify cause of malfunctions.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Analyzed vehicle data using advanced diagnostic equipment.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
Automobile Technician
Jacksonville Chrysler, Jeep, Dodge
01.2006 - 01.2007
Automobile Mechanic Technician
Acura of Orange Park
01.2000 - 01.2006
Service Advisor/ Automobile Mechanic Technician
Kelly Pontiac GMC
01.1998 - 01.2000
Automobile Mechanic Technician
Duval Ford
01.1993 - 01.1998
Parts Driver/ Advisor/ Technician Training
Clay County Auto & Air
01.1992 - 01.1993
- Received and submitted payments from customers.
- Determined parts needed by analyzing information and descriptions provided by customer.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Successfully avoided time delivery delays by carefully planning best routes.
- Kept detailed records of deliveries and money received from customers.
- Fostered positive working relationships with regular customers.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Diagnosed and repaired problems with electrical and mechanical systems.
Stock Assistant , Cashier
Kmart
05.1989 - 01.1991
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Stocked shelves to match planogram images and instructions.
- Performed cash, card, and check transactions to complete customer purchases.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
High School -
Orange Park High School
Orange Park, FL01.1992
Skills
- Maintains vehicle functional condition by listening to operator complaints
- Conducting inspections
- Repairing engine failures
- Repairing mechanical and electrical systems malfunctions
- Replacing parts and components
- Maintaining records and work orders
- Performing skilled repair and maintenance on automobiles and light trucks
- Service auto equipment
- Inspecting, diagnosing, and repairing mechanical, electrical, and other defects on vehicles
- Performing tune-ups, adjusting and performing brake jobs, tire replacement and balancing, alignments, steering gears, starters, alternators, and universal joints
- Knowledge of ABS, TCS (Traction Control Systems), VSA (Vehicle Stability Assist), SRS (Airbag System), Air Conditioning Systems
- Updates job knowledge by participating in educational opportunities; reading technical publications
- Work order management
- Diagnostic testing
- Advanced troubleshooting
- Parts inventory
Timeline
Mobile Service Technician, Parts,inventory, Quotes
Zabatt Power Systems
01.2014 - Current
Automobile Technician
Acura of Orange Park
01.2007 - 01.2014
Automobile Technician
Jacksonville Chrysler, Jeep, Dodge
01.2006 - 01.2007
Automobile Mechanic Technician
Acura of Orange Park
01.2000 - 01.2006
Service Advisor/ Automobile Mechanic Technician
Kelly Pontiac GMC
01.1998 - 01.2000
Automobile Mechanic Technician
Duval Ford
01.1993 - 01.1998
Parts Driver/ Advisor/ Technician Training
Clay County Auto & Air
01.1992 - 01.1993
Stock Assistant , Cashier
Kmart
05.1989 - 01.1991
High School -
Orange Park High School
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